Adjuster Sr.

Sedgwick Claims Management Services Ltd; Richmond Hill; On-site; CAD 55,000 - 90,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is seeking a Senior Adjuster to investigate and adjust property and casualty claims in Canada, residential and commercial, with minimal supervision.

The role requires strong communication, detailed claim analysis, and the ability to build client relationships; travel is possible. A bachelor’s degree and adjuster licensing eligibility are expected.

Qualifications

• Bachelor’s degree from an accredited college or university preferred.
• CIP/FCIP designation or ability to obtain adjuster license.

Responsibilities

• Inspects claims and contacts involved parties promptly.
• Investigates circumstances for coverage, cause and damages.
• Examines policies and records to determine coverage.
• Prepares estimates for cost of repair or replacement.
• Interviews claimant and witnesses regarding claims.
• Negotiates and settles first and third party claims.

Skills

Communication skills

PC literacy

Timely reporting

Customer service

Interpersonal skills

Attention to detail

Time management

Independent or team work

Performance competencies

Education

Bachelor’s degree

CIP/FCIP designation

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Adjuster Sr. Job Description

PRIMARY PURPOSE

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.
• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing Bachelor's degree from an accredited college or university preferred.

Completed or working towards CIP / FCIP designation. Ability to get appropriate adjuster license is required.

Experience Five (5) – ten (10) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Job type

We are currently hiring for this position

Compensation Information

Salary Range: $55,000 - $90,000 CAD annually Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review. We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com