Manager, Accommodated Exams

University of Alberta; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Job summary

The University of Alberta in Edmonton is hiring a Manager of Accommodated Exams to lead the university’s accommodated exam program on site at North Campus. You will supervise staff, manage risk, and ensure timely, accurate, confidential exam services that meet legal requirements.

You will oversee the full exam cycle, coordinate with instructors and students, uphold academic integrity, protect privacy, and drive continuous improvement in examination administration across faculties and central

Responsibilities

• Provide operational leadership for the accommodated exam program.
• Supervise continuing staff and casual proctoring staff.
• Manage scheduling, exam preparation, administration, invigilation, and proctoring procedures.
• Ensure privacy, confidentiality, and legal compliance in exam services.
• Maintain academic integrity and instructor confidence in exam administration.
• Coordinate with instructors, faculties, departments, and central administrative units.

Job description

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Manager of Accommodated Exams provides operational leadership, staff supervision, risk management, and service oversight for the university’s accommodated exam program. The position is responsible for ensuring that students with approved exam accommodations receive timely, accurate, confidential, and legally compliant exam services, while also maintaining academic integrity and instructor confidence in the exam administration process.

Operating within the office of Accessibility & Accommodations, the Manager oversees the full accommodated exam cycle, including student exam requests, instructor exam details, scheduling, exam preparation, administration, invigilation, proctoring procedures, service quality, and post-exam follow-up. The position manages high-volume and time-sensitive operations that affect students, instructors, faculties, departments, and central administrative units across the university.

The Manager provides direct supervision and operational leadership to both continuing staff and a large complement of casual proctoring staff. The role requires strong knowledge of disability accommodation processes, exam administration, university policy, student service, privacy and confidentiality, staff supervision, scheduling, and continuous improvement. The Manager contributes to the university by ensuring equitable access to assessment while protecting the integrity, reliability, and credibility of university examinations.