Manager

Applytojobs; Edmonton; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Employee Meal Discounts

Leadership Development

On-the-Job Training

Scholarship Opportunities

Development Opportunities

Job summary

Chick-fil-A South Edmonton Common is hiring a Manager, Front of House to lead a guest-first team and ensure smooth restaurant operations in Edmonton. You will supervise staff, coordinate shift coverage, and maintain safety and quality standards while delivering exceptional hospitality.

The role requires strong leadership, excellent communication, and a track record in fast-paced service. Candidates should be able to work evenings and weekends, pass food safety checks, and mentor teammates to

Qualifications

• Experience in a supervisory role in fast-paced restaurant environments preferred.
• Must be legally allowed to work in Canada and able to work evenings/weekends.
• Food safety certification required within 30 days of employment.

Responsibilities

• Provide visionary leadership to inspire staff and stakeholders.
• Lead and mentor a diverse team to foster collaboration and growth.
• Manage scheduling changes, call outs, and shift swaps.
• Oversee daily operations including inventory and cash handling.
• Ensure high food safety and quality scores and uphold company strategy.

Skills

Leadership

Supervisory experience

Customer service

Communication

Flexibility

Education

Food safety certification

Job description

Chick-fil-A South Edmonton Common is seeking highly motivated individuals to join our team as Manager, Front of House. The Manager role at Chick-fil-A South Edmonton Common is more than just a job, it’s an opportunity to learn and grow! If you are a confident individual with exceptional leadership abilities and a genuine passion for the food service industry, this is an outstanding chance to advance your career. As a Manager, your main responsibilities will involve overseeing and coordinating the delivery of exceptional food and ensuring the seamless operation of our restaurant. We are looking for driven, team-oriented, friendly and honest people to serve our Edmonton community. Managers must be available a variety of weekdays and on both Friday and Saturday to fulfill our business needs.

Our Vision:

To provide meaningful experiences for Guests and Team Members every day while consistently serving our community through hospitality and care.

Our Values:

Integrity, Growth, Teamwork, Joy

Managers at Chick-fil-A South Edmonton Common are focused on providing excellent customer service to our Guests. We believe that a guest should consistently feel welcomed and cared for, while being served in a safe and clean environment.

Responsibilities

As a Manager, you will be responsible for all, but not limited to, the following:

• Provides visionary leadership to inspire staff and stakeholders to work collectively to realizing the common goals
• Leads, mentors and empowers a diverse team, prioritizes fostering a positive and inclusive work culture that promotes collaboration, creativity and professional growth
• Assist in operations during peak hours to ensure business success
• Handling all scheduling changes / modifications including: Call outs, Approval of shift changes and swaps, Approval of vacation requests, Approval of shift modifications / additions / subtractions
• Assisting with schedule set up in conjunctions with the Operator and or Humans Resources Director
• Manage inventory including
• Weekly inventory counts – all items
• Daily Spot counts of primary items: Ice Dream, Shake Base, Paper Goods, Sauces, Other items to be added as needed
• Oversee daily operations including review of Inform system to review: Daily Sales, Discounts / Promos, Cash Management
• Advise operator on changes to business operations which would increase operational excellence.
• Exemplify Core 4 while assisting restaurant in executing the Winning Hearts Every Day Strategy.
• Meets with all Shift Leaders on a regular basis, to hold staff accountable for quality and operational standards, ensuring customer experience and profitability goals are met
• Assist restaurant in maintaining excellent food safety and quality scores: Quality Improvement Visits and SAFE Visits
• Ensures the continuity of systems such as cleaning, waster tracking and operational procedures
• Implement and execute on training program as outlined by owner / operator
• Oversee discipline and coaching of team members and shift leaders in order to ensure growth, personal development, and accountability

Requirements

• Previous experience in a supervisory role in the restaurant industry preferred
• Must be legally allowed to work past 9 PM in Alberta
• Must be legally permitted to work in Canada
• Must be able to bend and lift up to 50lbs and perform physical activities such as lifting, balancing, bending, walking, handling materials, boxes, equipment, pots and pans, and navigating shelving both high and low
• Must be able to work outside and stand for prolonged periods of time
• Must be able to work in a fast-paced environment where multitasking is essential
• Must have excellent customer service and communication skills
• Must have strong attention to detail and ability to take direction and learn
• Must be able to meet minimum availability requirements
• Must be able to work within the hours of 9:00am to 11:30pm
• Must be able to meet minimum availability requirements – availability 5 days/week, 35 hours/week, including opening/closing 2x Monday-Thursday, opening/closing 2x Friday-Saturday, and providing flexibility with availability to help meet business needs
• Must have a reliable means of transportation and be able to arrive on time for work with consistency
• Food safety certification is required within 30 days of employment.

Work in a Chick-fil-A Restaurant

Here are some of the great benefits of working at Chick-fil-A:

• No Prior Experience Necessary: We are looking for those who have a heart to serve others.
• Flexible Hours: We will work with you to arrange your work schedule to honour other commitments like family, school, and sports.
• Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friends.
• Work Directly with a Chick-fil-A Operator: The Operator is an independent businessperson, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Development Opportunities: Along with a competitive paycheque, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work: At Chick-fil-A, we consider Team Members to be more than just employees. You will be a highly valued part of your Chick-fil-A restaurant. Our high retention rate is proof that Team Members really enjoy working at Chick-fil-A.
• Wage Increases: Potential for wage increase through specialization, tenure, and certification.

Additional Benefits at Chick-fil-A South Edmonton Common

• Employee Meal Discounts
• Personal and Professional Leadership Development
• Opportunity for Growth
• On-the-Job Training
• Scholarship Opportunities up to $25,000 per year

Company Information

Chick-fil-A is in the business of serving our Guests great food and providing remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwich.

Today, Chick-fil-A restaurants serve great tasting food to millions of Guests every year, in more than 3,000 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was founded in 1967 by S. Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in a restaurant open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.

Compensation

Starting full-time wage range from $21-25/hr.

Location Address:

2060 99 St NW Edmonton AB T6N1L3

Accommodations are available on request for candidates taking part in all aspects of the selection process.