Mall Security Shift Supervisor: Lead Guards & Incidents

Securitas; Milton; On-site; CAD 26,000 - 37,000; Full time

Job summary

Securitas is seeking an experienced Shift Security Supervisor to join our Milton, Ontario team. The role oversees frontline guards, responds to incidents, and supports site safety programs under the client’s CEMP framework.

A valid G driver's license and reliable transportation are required. You will coordinate scheduling, investigations, and liaise with law enforcement, fire services, EMS, tenants, and mall management, ensuring compliance with Securitas procedures and mall protocols while

Qualifications

• Security Supervisor experience (2 yrs minimum).
• Experience scheduling guards would be preferred.
• Must have excellent communication skills.
• Must have a reliable means of transportation.
• Full G driver's license and clean driver's abstract.
• Supervisor experience in mall environment considered asset.

Responsibilities

• Supervise and support a team of frontline Security Guards.
• Respond to incidents and emergencies in line with client's Comprehensive Emergency Management Plan (CEMP)
• Conduct investigations, complete incident reports, and follow up with key stakeholders.
• Consult with law enforcement, fire departments, EMS, tenants, and mall management.
• Maintain compliance with Securitas operating procedures and client mall protocols.

Skills

Security supervision

Scheduling experience

Communication skills

Transportation

Driver's license

Job description

Securitas is seeking an experienced Shift Security Supervisor to join our Milton, Ontario team. The role oversees frontline guards, responds to incidents, and supports site safety programs under the client’s CEMP framework.

A valid G driver's license and reliable transportation are required. You will coordinate scheduling, investigations, and liaise with law enforcement, fire services, EMS, tenants, and mall management, ensuring compliance with Securitas procedures and mall protocols while