Premium Mall Security Patrol - Customer-Focused Guard

Allied Universal; Toronto; On-site; CAD 41,000 - 43,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and professional dev.

Career growth within Allied Universal

Supportive work environment

Job summary

Allied Universal and its Etobicoke site seek a Security Patrol Guard – Premium Mall to join a high-profile retail environment. You will perform vehicle and foot patrols, respond to incidents, and support the overall security operations while delivering exceptional customer service to tenants, employees and visitors.

The role requires 2–3 years in security, a valid Ontario Security Guard Licence, a G-class driver’s licence, First Aid/CPR, and the ability to work rotating shifts.

Qualifications

• Minimum 2–3 years of security experience in retail, commercial, or customer-service environment.
• Ontario Security Guard Licence is required.
• Ontario Class G Driver's Licence with a clean record.
• Age 25 or older for insurance eligibility.
• First Aid and CPR Certification.
• Strong report writing, communication and interpersonal skills.
• Proficiency with MS Office and security systems.
• Calm, decisive in emergencies and professional appearance.
• Legally allowed to work in Canada.
• Able to work rotating days, nights, weekends and holidays.

Responsibilities

• Conduct regular mobile and foot patrols throughout the mall, parking facilities and surrounding property.
• Maintain a visible security presence to deter theft, vandalism and trespassing.
• Respond promptly to incidents and calls for service.
• Investigate and document incidents and security concerns per procedures.
• Monitor CCTV, alarms, access control and other security systems.
• Provide customer service to shoppers, tenants and visitors.
• Enforce property rules and applicable laws.
• Report safety hazards and maintenance concerns.
• Assist emergency services as a first responder when needed.
• Complete detailed reports and logs accurately.

Skills

Report writing

Communication

Interpersonal skills

Microsoft Office

Security experience

Education

High School Diploma or equivalent

Ontario Security Guard Licence

Ontario Class G Driver's Licence

First Aid and CPR Certification

Job description

Allied Universal and its Etobicoke site seek a Security Patrol Guard – Premium Mall to join a high-profile retail environment. You will perform vehicle and foot patrols, respond to incidents, and support the overall security operations while delivering exceptional customer service to tenants, employees and visitors.

The role requires 2–3 years in security, a valid Ontario Security Guard Licence, a G-class driver’s licence, First Aid/CPR, and the ability to work rotating shifts.