Mall Security Guard – Visible, Calm, Customer‑Focused

Paladin Security; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Job summary

Paladin Security is seeking a security professional for a static, downtown Toronto site. The role focuses on maintaining a safe environment at Hudson’s Bay Centre, with patrols, rapid incident response, and excellent tenant and visitor service.

Responsibilities include enforcing policies, documenting incidents, and supporting evacuations and emergencies. Applicants must be eligible to work in Canada and obtain an Ontario security license.

Qualifications

• Ability to obtain a Security License in Ontario.
• First Aid & CPR Level C certification.
• Prior security, retail, or customer service experience is an asset.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain a visible presence to deter theft and disturbances.
• Conduct regular patrols of the mall’s common areas and entrances.
• Respond to incidents and emergencies, including medical calls.
• Provide customer service to tenants, employees, and visitors.
• Complete incident reports and daily logs promptly.
• Assist with crowd management during peak periods.
• Support emergency procedures and evacuations.

Skills

Observation skills

Communication skills

Teamwork

Calm under pressure

Customer service

Report writing

Education

College/University Education

Job description

Paladin Security is seeking a security professional for a static, downtown Toronto site. The role focuses on maintaining a safe environment at Hudson’s Bay Centre, with patrols, rapid incident response, and excellent tenant and visitor service.

Responsibilities include enforcing policies, documenting incidents, and supporting evacuations and emergencies. Applicants must be eligible to work in Canada and obtain an Ontario security license.