Security Guard- Full Time - Downtown

Paladin Security; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Job summary

Paladin Security is seeking a security professional for a static, downtown Toronto site. The role focuses on maintaining a safe environment at Hudson’s Bay Centre, with patrols, rapid incident response, and excellent tenant and visitor service.

Responsibilities include enforcing policies, documenting incidents, and supporting evacuations and emergencies. Applicants must be eligible to work in Canada and obtain an Ontario security license.

Qualifications

• Ability to obtain a Security License in Ontario.
• First Aid & CPR Level C certification.
• Prior security, retail, or customer service experience is an asset.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain a visible presence to deter theft and disturbances.
• Conduct regular patrols of the mall’s common areas and entrances.
• Respond to incidents and emergencies, including medical calls.
• Provide customer service to tenants, employees, and visitors.
• Complete incident reports and daily logs promptly.
• Assist with crowd management during peak periods.
• Support emergency procedures and evacuations.

Skills

Observation skills

Communication skills

Teamwork

Calm under pressure

Customer service

Report writing

Education

College/University Education

Job description

Overtime Method: Averaging agreement over88 hours

Job Overview:

Hudson’s Bay Centre is a landmark mixed‑use property located in the heart of downtown Toronto, featuring a blend of office, retail, and public spaces. The site serves a diverse community of tenants, visitors, and customers, creating a dynamic environment where security professionals play a key role in maintaining a safe, secure, and welcoming atmosphere.

Key Responsibilities:

• Note: This position is primarily a static position; you may be required to remain in a singular area for and extended period of time.
• Maintain a visible presence across the property to deter theft, vandalism, and unauthorized activity
• Conduct regular patrols of the mall, includingcommon areas, entrances, and high‑traffic zones
• Monitor site activity andidentifyany safety or security concerns
• Respond to incidents including disturbances, theft, medical calls, and emergencies
• Provide strong customer service byassistingtenants, employees, and visitors with directions and inquiries
• Enforce policies, procedures, and safety regulations
• Communicate effectively with supervisor, and team members
• Complete detailed incident reports and daily logsin a timely manner
• Assistwith crowd management during peak periods andspecial events
• Support emergency procedures including evacuations and coordination with emergency services

Prerequisites:

• Ability to obtain a Security License in the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Previousexperience in security, retail, or customer service is an asset
• Excellent communication and interpersonal skills
• Strong observation and situational awareness
• Ability to remain calm and professional in high‑pressure situations
• Strong report writing and documentation skills
• Comfortable standing and walking for extended periods
• Ability to work independently and as part of a team
• Applicants who do notpossessthese certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
• Legally authorized to work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Work today, get paid today!

Education Requirements (All)

College/University Education

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid Security License

Additional Information / Benefits

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days

This job reports to the Client Service Manager