Premium Mall Security Patrol – Customer-Focused

UNAVAILABLE; Toronto; On-site; CAD 57,308,000 - 58,139,000; Full time

Benefits offered by this job

Competitive pay

Paid training and development

Career advancement

Job summary

Allied Universal is hiring a Security Patrol Guard – Premium Mall in Etobicoke, Ontario. The role involves mobile and foot patrols, incident response, and maintaining a secure environment for tenants and visitors within a premier retail destination.

The ideal candidate has 2–3 years of security experience, valid Ontario Security Guard Licence, and First Aid/ CPR certification. Must be 25+ and able to work rotating shifts, including weekends and holidays.

Qualifications

• Minimum 2–3 years of security experience, preferably in retail or high-traffic environments.
• Valid Ontario Security Guard Licence and Ontario Class G Driver's Licence with clean record.
• Must be 25 years of age or older for insurance eligibility.
• First Aid and CPR Certification is required.
• Strong written and verbal communication, and ability to document incidents clearly.

Responsibilities

• Conduct regular mobile and foot patrols in mall and surrounding areas.
• Maintain visible security presence to deter theft and disturbances.
• Respond to incidents, emergencies, and calls for service promptly.
• Investigate and document incidents and safety concerns.
• Monitor CCTV, access control, alarms, and other security tech.
• Provide excellent customer service to shoppers and tenants.
• Enforce property rules and regulations in accordance with procedures.
• Identify safety hazards and coordinate with management on mitigation.
• Assist emergency services as first responder when needed.
• Prepare detailed reports and logs accurately and professionally.
• Collaborate with security team, retailers, and management to maintain security.

Skills

Security experience

Report writing

Customer service

Communication

Decision making

Education

Ontario Security Guard Licence

First Aid and CPR Certification

High School Diploma or equivalent

Tools

Microsoft Office

Access control / CCTV systems

Job description

Allied Universal is hiring a Security Patrol Guard – Premium Mall in Etobicoke, Ontario. The role involves mobile and foot patrols, incident response, and maintaining a secure environment for tenants and visitors within a premier retail destination.

The ideal candidate has 2–3 years of security experience, valid Ontario Security Guard Licence, and First Aid/ CPR certification. Must be 25+ and able to work rotating shifts, including weekends and holidays.