Maintenance Supervisor

NSG Group; Whitby; On-site; CAD 65,000 - 90,000; Full time

Job summary

NSG Group in Whitby, Ontario is seeking a manufacturing shift supervisor to lead a production team, uphold safety and quality standards, and drive continuous improvement. You will manage daily staffing, coordinate material flow, and ensure KPI targets are met while maintaining a union-free environment.

Your role requires 2-3 years of supervisory experience in manufacturing, strong communication and problem-solving skills, and proficiency with Microsoft Office and inventory systems.

Qualifications

• Minimum 2–3 years supervisory experience in manufacturing.
• High school diploma or GED; Bachelor’s degree preferred.
• Proficient with Microsoft Office applications.
• Ability to use a computer-based inventory control system.
• Proven leadership, problem solving and conflict resolution skills.

Responsibilities

• Supervise production shift and staff assignments.
• Ensure safety compliance and train employees.
• Maintain 5S, housekeeping, and workplace organization to NSG standards.
• Coordinate shipping dock and warehouse operations and material flow.
• Communicate effectively across all levels and resolve issues.
• Manage order/load flow and meet delivery windows and customer priorities.

Skills

Safety & Quality Focus

Innovation & Change

Decision Making

Education

High school diploma or GED

Bachelor’s Degree

Tools

Microsoft Office

Inventory control system

Job description

Essential Functions:

• Works in compliance with all safety rules and regulations.
• Ensure the safety of all assigned employees through training and enforcement of all company safety guidelines.
• Ensure 5S, Housekeeping and Workplace Organization meet NSG Standards.
• Develop, Plan and Coordinate production employee activities related to producing the highest quality product at the lowest possible cost using the PDCA approach.
• Use and review shipment schedule.
• Develops both internal and external programs to meet or exceed customer expectations through continually improving products, processes and services.
• Ensure all production KPI’s meet or exceed budgeted levels for safety; quality, thruput, downtime, and yield.
• Facilitate training for all supervised employees to understand the requirements for successfully performing their job function.
• Communicate effectively with employees at all levels to ensure matters of mutual concern are addressed and resolved.
• Maintain a union free environment.
• Understand current/potential expedites during shift.
• Staff the shift, and coordinate assignments and responsibilities to the scheduled team members.
• Pre-shift Safety Walk to advise team on items to address and current conditions.
• Green Circle Meeting- Prep/Delivery- ANY UNSAFE CONDITIONS.
• Supervise shipping dock and store room operations
• Understand priority of customers as assigned by Materials Specialist or Materials Team Leader.
• Understanding of current customer condition to ensure proper flow of standard delivery, expedite mode,critical deliveries.
• Manage the order/load flow to staging; assess time before load out and window time.
• Manager dunnage handling and customer/route specific requirements.
• Shipment Close and Communication.
• Confirmation of ASN/Short Ship/Customer Contact.
• Process/Operations Failure Escalation Process.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned by manager

Top 3 Competencies Needed for Success in the Role:

• Safety & Quality Focus: Develops safety as a team value – recognizes and reinforces safe leadership behaviours and challenges unsafe behaviours.
• Innovation & Change: Effectively manages the change process to ensure that the organization remains effective throughout.
• Decision Making: Takes appropriate actions to minimize risks and maximize the opportunities in decision-making process. Promotes the review and learning from business decisions.

Qualifications Required:

• Minimum 2-3 years recent supervisory experience in a manufacturing setting.
• High school diploma or equivalent (GED), Bachelor’s Degree preferred, but will consider experience
• Demonstrated proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Ability to utilize a computer-based inventory control system.
• Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills.
• Resolution of employee-related issues including mentoring and training.
• Ability to multi-task.
• Excellent customer relations and communication skills (written and verbal).
• Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs.