First Operator (Line Lead)

NSG Group; Collingwood; On-site; CAD 52,000 - 76,000; Full time

Job summary

NSG Group is seeking a Production Supervisor to lead daily manufacturing activities on the line, ensuring safety, quality, and output targets are met. You will oversee operations, troubleshoot equipment, and coordinate with cross-functional teams while maintaining thorough documentation and timely reporting.

The role requires a high school diploma, prior production experience, and the ability to read work instructions.

Qualifications

• Experience leading a line or team in a fast-paced manufacturing environment.
• Ability to read and interpret production documentation and work instructions.
• Strong understanding of quality, safety, and production processes.

Responsibilities

• Supervise daily production on assigned line to meet safety, quality, and output targets.
• Operate, monitor, and troubleshoot equipment to minimize downtime.
• Direct and support team members to ensure coverage and efficient workflow.
• Complete production reports and system entries accurately and on time.
• Respond to issues on the line including faults, quality concerns, and staffing gaps.
• Coordinate line setups, changeovers, and start-ups per SOPs.
• Promote safety policies and safe working practices on shift.
• Communicate with supervisors and other departments to resolve issues.

Skills

Team leadership

Quality awareness

Safety compliance

Documentation reading

Education

High school diploma or equivalent

Tools

Forklift certification

Job description

Essential Functions:

• Lead and coordinate daily production activities on the assigned line to ensure targets for safety, quality, and output are achieved
• Operate, monitor, and troubleshoot production equipment to maintain optimal performance and minimize downtime
• Ensure all products meet quality specifications, including inspection of glass for defects and adherence to customer requirements
• Provide direction and support to team members (e.g., truckers, operators) to ensure efficient workflow and proper job coverage
• Complete and verify all required production documentation, reports, and system entries accurately and on time
• Respond to production issues in real time, including equipment faults, quality concerns, and staffing gaps
• Ensure proper line setup, changeovers, and start-ups are completed according to standard operating procedures
• Promote and enforce all safety policies, procedures, and safe work practices on shift
• Communicate effectively with supervisors, maintenance, quality, and other departments to resolve issues and support operations
• Ability to build and maintain strong and respectful partnerships with all levels of the organization
• Support training and onboarding of new employees and provide guidance to less experienced team members
• Demonstrates dependable attendance and willingness to support overtime requirements
• Positive attitude and consistent presence on the shop floor
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned

Qualifications Required:

• High school diploma or equivalent required
• Previous manufacturing or production experience, preferably in a glass or automotive environment
• Demonstrated ability to lead or coordinate team activities in a fast-paced setting
• Strong understanding of quality standards, safety requirements, and production processes
• Ability to read and complete production documentation and follow detailed work instructions

Other Requirements:

• Ability to stand and walk for extended periods (up to 12-hour shifts)
• Ability to lift, push, or pull up to 50 lbs as required
• Comfortable working in a hot, industrial manufacturing environment
• Ability to work continental shifts (days/nights, weekends as required)
• Forklift certification or willingness to obtain certification
• Demonstrates computer proficiency and technical aptitude