Maintenance Service Writer

Reimer Associates Inc.; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Reimer Associates Inc. is assisting a leading North American asset-based transportation provider in Calgary to hire an experienced Service Writer for our maintenance facility.

The role centers on delivering exceptional customer service, coordinating service requests with technicians, and preparing accurate estimates and invoices. The ideal candidate has a strong customer service background, excellent people skills, an understanding of heavy equipment, and the ability to plan priorities in a

Qualifications

• Well experienced Service Writer with a strong customer service background.
• Excellent people and communication skills; understanding of heavy equipment.
• Ability to plan and manage priorities in a fast-paced environment.

Responsibilities

• Manage service requests and coordinate with technicians.
• Communicate with customers and provide accurate estimates and invoices.

Skills

Customer service

Communication

Heavy equipment knowledge

Prioritization

Job description

Our client is a leading North American asset based transportation service provider and one of Canada's largest transportation companies. Through their substantial fleet they provide a full range of transportation and logistics solutions for businesses of all sizes. They are currently looking for an experienced Service Writer for their maintenance facility in Calgary which offers in house as well as commercial maintenance services.

The service writer position plays a crucial role in delivering exceptional customer service by managing service requests, coordinating with technicians, communicating with customers and providing accurate estimates and invoices. The ideal candidate will be a well experienced Service Writer with a strong customer service background, excellent people and communication skills, an understanding of heavy equipment and the ability to plan and manage priorities in a fast paced environment. The position offers a competitive compensation package and significant opportunity for career advancement.

Reimer Associates thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.