Service Writer - Heavy-Duty Maintenance (7 on/7 off)

Birch Mountain Enterprises; Fort McMurray; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

Disability and life insurance

Employee referral bonus

Regular company events

Job summary

A leading service provider in Alberta is hiring a Service Writer responsible for coordinating maintenance shop operations and ensuring high-quality service. Candidates should have 3-5 years of relevant experience and strong mechanical knowledge. The position comes with a competitive compensation package, including health benefits and a supportive team environment. The role demands strong communication skills along with the ability to work independently and in a fast-paced environment.

Qualifications

• 3-5 years of Service Writer experience or similar.
• 3-5 years of administrative experience.
• Strong knowledge in heavy-duty and automotive mechanics.

Responsibilities

• Oversee daily maintenance shop operations.
• Maintain accurate records of repairs.
• Optimize maintenance processes for customer satisfaction.
• Develop cost estimates for repairs.

Skills

Analytical skills

Communication skills

Organizational skills

Time-management skills

Multitasking

Heavy-duty mechanical knowledge

Education

Class 5 license

OSSA certification

CSTS certification

Tools

Microsoft Office

Maintenance software

Job description

A leading service provider in Alberta is hiring a Service Writer responsible for coordinating maintenance shop operations and ensuring high-quality service. Candidates should have 3-5 years of relevant experience and strong mechanical knowledge. The position comes with a competitive compensation package, including health benefits and a supportive team environment. The role demands strong communication skills along with the ability to work independently and in a fast-paced environment.