Maintenance Service Coordinator

GFL Environmental Inc.; Surrey; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

RRSP-matching program

Health, dental, vision & mental health

Employee Assistance Programs (EAP)

Paid training & professional dev.

Positive, collaborative culture

Job summary

GFL Environmental Inc. is seeking a Maintenance Service Coordinator for our Surrey fleet operations. You will schedule preventive maintenance, manage work orders in our CMMS, and coordinate breakdown responses with drivers, mechanics, and vendors.

You will prioritize repairs, track inspections, and ensure optimal asset utilization across routes while maintaining clear communication with dispatch and field supervision.

Qualifications

• 2–4 years of experience in fleet administration, shop coordination or maintenance scheduling.
• Proficiency with CMMS, telematics platforms and basic Google Suite tools.
• Valid Class 5 Driver's License and strong communication skills.

Responsibilities

• Coordinate and schedule routine Preventive Maintenance (PM) for a diverse fleet.
• Create, manage, and close electronic work orders in the Fleet Management System / CMMS.
• Prioritize defects and schedule repairs before vehicle dispatch.
• Manage downtime to maximize asset utilization across routes.
• Track annual inspections and regulatory compliance.
• Serve as primary contact for drivers during breakdowns or malfunctions.
• Dispatch towing, mobile repairs, or third-party service vendors.
• Communicate vehicle availability to dispatchers and supervisors.
• Coordinate external repairs with OEMs, dealerships, and shops.
• Review third-party estimates and invoices for accuracy and warranty coverage.
• Assist in stocking essential shop consumables and parts.

Skills

Fleet administration

Vendor coordination

Communication skills

Driver coordination

Tools

CMMS

Geotab

Samsara

Fleetio

Google Suite

Job description

Position Summary

The Maintenance Service Coordinator serves as the central hub for our fleet maintenance operations. You will oversee the daily scheduling of preventive maintenance (PM), route unscheduled repairs, track regulatory inspections, manage vendor relations, and coordinate breakdown response for specialized environmental equipment.

Specific Duties and Responsibilities

• Coordinate and schedule routine Preventive Maintenance (PM) for a diverse fleet.
• Create, manage, and close electronic work orders within our Fleet Management System / CMMS.
• Prioritize reported defects, and schedule necessary repairs prior to vehicle dispatch.
• Manage active downtime to ensure maximum asset utilization across all operating routes.
• Track and schedule required annual inspections.
• Serve as the primary point of contact for drivers experiencing roadside breakdowns or equipment malfunctions.
• Dispatch emergency towing, mobile repair units, or third-party service vendors to resolve issues safely and promptly.
• Communicate vehicle availability updates directly to dispatchers, operations managers, and field supervisors.
• Coordinate external repairs with OEMs, dealerships, and third-party repair shops.
• Review third-party repair estimates and invoices to verify accuracy, labor hours, and warranty coverage before approving payment.
• Assist in maintaining an adequate stock of critical shop consumables, fluids, filters, and high-wear replacement parts.
• Other duties as required.

Qualifications & Requirements

• 2-4 years of experience in fleet administration, shop coordination, or maintenance scheduling, ideally within the heavy truck, waste management, or logistics industry.
• Basic to intermediate understanding of commercial heavy-duty trucks (Class 6-8), diesel engines, trailers, and specialized auxiliary hydraulics/pumps (e.g., vac pumps, lift gates).
• Proficiency with Computerized Maintenance Management Systems (CMMS), telematics platforms (e.g., Geotab, Samsara, Fleetio), and basic Google Suite tools.
• Valid Class 5 Driver's License.
• Exceptional verbal and written communication skills; comfortable coordinating between drivers, mechanics, vendors, and management under fast-paced conditions.

GFL Benefits

• Competitive compensation package with a company-matched RRSP program to support your financial future.
• Industry leading health, dental, vision and mental health benefits - with premiums fully covered by GFL.
• Access to Employee Assistance Programs (EAPs) for you and your family.
• Paid training, professional development, and advancement opportunities.
• A positive, collaborative work culture that invests in your success.

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