MAC Vaughan Mills 30hr Key Holder

The Estée Lauder Companies; Vaughan; Sur place; CAD 38 000 - 54 000; Plein temps

Résumé du poste

The Estée Lauder Companies in Vaughan, Canada seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering outstanding customer service.

You will coach and mentor the sales team, demonstrate best practice in personalized service, handle cash reconciliations at start and end of day, and participate in opening and closing the store on a rota basis. This is a first supervisory step within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve targets is desirable.
• Able to work retail hours including days, nights, weekends and events.

Responsabilités

• Support Store Manager and Assistant Manager to ensure smooth store operation.
• Lead by example to deliver inspirational, personalized customer service.
• Carry out start and end of day cash reconciliation and POS duties.
• Open and close the store on a rotating basis.

Connaissances

Retail experience

Cosmetics

Customer service

Coaching/mentoring

Leadership

Outils

POS software

Description du poste

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview