MAC Keyholder 30 Hr- Yorkdale

Estée Lauder Companies; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Outstanding training

Career development

Benefits package

Job summary

Estée Lauder Companies in Toronto seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, driving inspirational, personalised customer service and achieving sales targets.

You will lead by example, coach the team, and handle cash reconciliation and opening/closing on a rota. The role offers career progression within a leader in prestige beauty and requires flexibility for days, nights, weekends and events.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalised customer service.
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to deliver inspirational, authentic and personalised customer service.
• Coach and mentor sales team to achieve sales and customer service targets.
• Carry out cash reconciliation and open/close the store on a rota basis.
• Support Store Manager and Assistant Manager in daily operations.
• Work retail hours including evenings, weekends and events in a fast-paced environment.

Skills

Retail experience

Cosmetics retail

Customer service

Supervisory experience

Coaching/mentoring

Flexible hours

Right to work in Canada

Tools

POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalised customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview