MAC Vaughan Mills 30hr Key Holder

The Estee Lauder Companies Inc.; Vaughan; On-site; CAD 35,000 - 52,000; Full time

Job summary

The Estee Lauder Companies Inc. in Vaughan, Canada, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager.

You will mentor the sales team, model exceptional service, and help drive sales and customer satisfaction with authentic, personalized service. Responsibilities include cash reconciliation at start and end of day, opening and closing the store on a rota, and ensuring smooth daily operations.

Qualifications

• Retail experience in cosmetics.
• Coaching and mentoring others to achieve targets.
• Cash-handling and end-of-day reconciliation.
• Ability to work days, nights, weekends and events.
• Proof of right to live and work in Canada required.

Responsibilities

• Support Store Manager and Assistant Manager in daily operations.
• Lead by example to deliver inspirational, authentic customer service.
• Drive sales and customer satisfaction through coaching and guidance.
• Perform cash reconciliation at start and end of day.
• Open and close the store on a rota basis.

Skills

Coaching

Mentoring

Customer service

Cash handling

Store operations

Leadership

POS software

Retail experience

Tools

POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview