Luxury Student Residence Administrator

Craft Property Group; London; Sur place; CAD 45 000 - 55 000; Plein temps

Résumé du poste

Craft Property Group in London, Ontario is seeking an experienced Residential Property Administrator to support the day-to-day operations of a luxury student residence and deliver an exceptional resident experience.

The role requires highly organized, service-focused individuals who take ownership, manage move-ins/outs, rent collection, file maintenance, and use Yardi/Yuhu and MS Office to keep accurate records; occasional after-hours support is expected.

Qualifications

• 3+ years of experience in residential property management, property administration or a similar role.
• Strong customer service and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow through independently.
• Strong communication and problem-solving skills.
• Experience with Yardi, Yuhu or similar property management software is an asset.
• Knowledge of Ontario's Residential Tenancies Act is an asset.
• Intermediate Microsoft Office skills, including Outlook, Word and Excel.
• Valid driver's licence and access to a vehicle.
• Flexibility to support occasional after-hours property needs.

Responsabilités

• Act as a key point of contact for residents, responding to questions and requests in a timely and professional manner.
• Coordinate resident move-ins and move-outs, inspections, elevator bookings and required documentation.
• Support lease administration, renewals, assignments and subleases.
• Maintain accurate resident files, lease documentation and records.
• Assist with rent collection, arrears follow-up and resident notices.
• Manage parking assignments, agreements and resident parking requests.
• Conduct regular property inspections and follow up on maintenance, cleanliness and safety concerns.
• Prepare resident communications and building notices.
• Maintain accurate information in Yardi, Yuhu and other property management systems.
• Support the General Manager with day-to-day property operations and resident initiatives.

Connaissances

Customer service

Organizational skills

Multitasking

Communication skills

Problem-solving

Outils

Yardi

Yuhu

Microsoft Office

Description du poste

Craft Property Group in London, Ontario is seeking an experienced Residential Property Administrator to support the day-to-day operations of a luxury student residence and deliver an exceptional resident experience.

The role requires highly organized, service-focused individuals who take ownership, manage move-ins/outs, rent collection, file maintenance, and use Yardi/Yuhu and MS Office to keep accurate records; occasional after-hours support is expected.