Luxury Store Leader: Drive Sales & Team Excellence

kate spade new york; Calgary; Vor Ort; CAD 80.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Zusammenfassung

Coach is seeking a Store Manager in Calgary to drive sales, profitability, and exceptional customer experiences in a fast-paced luxury retail environment. You will lead by example, coach a diverse team, and ensure daily operations, loss prevention, and inventory management are aligned with brand standards.

The role requires 1–6 years of leadership experience in retail, a passion for people development, and strong English communication.

Qualifikationen

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• Strong communication and interpersonal skills with a focus on excellent customer experiences.
• Proficiency with retail systems (labor management, inventory, and sales reporting).
• Ability to work a flexible schedule including nights, weekends, and holidays.

Aufgaben

• Lead store to drive sales, profitability, and productivity across channels.
• Execute strategic business plans while adapting to local market trends.
• Champion a service-first culture with personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team.
• Oversee daily operations including inventory, payroll, and loss prevention.
• Ensure brand standards in visual merchandising and store presentation.
• Optimize staffing and scheduling to meet business demands.

Kenntnisse

Leadership experience

Customer focus

Communication skills

Retail operations

Tools

Microsoft Office

Jobbeschreibung

Coach is seeking a Store Manager in Calgary to drive sales, profitability, and exceptional customer experiences in a fast-paced luxury retail environment. You will lead by example, coach a diverse team, and ensure daily operations, loss prevention, and inventory management are aligned with brand standards.

The role requires 1–6 years of leadership experience in retail, a passion for people development, and strong English communication.