Luxury Retail Sales Support Specialist III

Tapestry; Ottawa; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach store in Ottawa is seeking a Sales Support Associate to contribute to the brand’s luxury retail experience. You will warmly welcome clients, assist with purchases at the POS, and help maintain a pristine sales floor and stockroom, while supporting stock transfers and merchandising updates.

The role requires strong English communication, previous retail experience, and the ability to multitask in a fast-paced environment. Flexible scheduling and a commitment to service are essential.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Excellent customer service and communication skills.
• Knowledge of cash handling and POS operations.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Support sales floor activities and assist with merchandising updates.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Communication skills

English proficiency

Education

Education + Experience

Tools

Cash register systems

iPad

Mobile POS

Walkie talkie

Job description

Coach store in Ottawa is seeking a Sales Support Associate to contribute to the brand’s luxury retail experience. You will warmly welcome clients, assist with purchases at the POS, and help maintain a pristine sales floor and stockroom, while supporting stock transfers and merchandising updates.

The role requires strong English communication, previous retail experience, and the ability to multitask in a fast-paced environment. Flexible scheduling and a commitment to service are essential.