Lux Fashion Sales Support Flexible Schedule

Tapestry, Inc.; Markham; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house with a heritage rooted in New York and a commitment to inclusivity. The Sales Support Associate role is essential to store success, delivering warm, efficient service at the cash wrap and ensuring a well-maintained sales floor.

You will help move product from receipt to point of sale while upholding brand standards and loss prevention guidelines. With 1+ year of retail experience, you will stay current on fashion trends, operate POS systems, and assist with stock,

Qualifications

• 1+ of previous retail experience (cashier/stock etc.), luxury preferred.
• Knowledge of fashion trends and market competition.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap organization and handle cash in compliance with policy.
• Suggest add-ons, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team and management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Stock replenishment

English proficiency

Job description

Coach is a global fashion house with a heritage rooted in New York and a commitment to inclusivity. The Sales Support Associate role is essential to store success, delivering warm, efficient service at the cash wrap and ensuring a well-maintained sales floor.

You will help move product from receipt to point of sale while upholding brand standards and loss prevention guidelines. With 1+ year of retail experience, you will stay current on fashion trends, operate POS systems, and assist with stock,