Luxury Retail Sales Support Pro II

Coach Stores Canada Corporation; Canada; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to enhance store operations and deliver exceptional service at the cash wrap and on the sales floor. You will help maintain stockroom organization, process shipments, and assist customers with warmth and efficiency.

The role requires strong English communication, retail experience, and the ability to multitask in a fast-paced luxury environment. Flexible scheduling and commitment to brand standards are expected.

Qualifications

• 1+ year of retail or cashier experience preferred.
• Strong customer service and communication skills.
• Familiarity with fashion trends and competitors.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness.
• Maintain stock levels and update visual merchandising on the sales floor.
• Support sales floor activities and respond to customer requests.

Skills

Customer service

Cash handling

Attention to detail

Organizational skills

Multitasking

English proficiency

Retail experience

Fashion knowledge

Tools

POS system

iPad/laptop

Cash register

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to enhance store operations and deliver exceptional service at the cash wrap and on the sales floor. You will help maintain stockroom organization, process shipments, and assist customers with warmth and efficiency.

The role requires strong English communication, retail experience, and the ability to multitask in a fast-paced luxury environment. Flexible scheduling and commitment to brand standards are expected.