Luxury Retail Operations Manager

LVMH; Toronto; On-site; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Job summary

Louis Vuitton Toronto Yorkdale Mall (UHZ) is seeking an Operations Manager to join the team and act as an ambassador of the Brand. You will assist the Store Director, mentor the team, and drive operational objectives to ensure the highest level of client experience.

In this role you will manage sales floor operations, guide repairs flow with Client Care, and oversee inventory, shipping/receiving, and training on processes and compliance. A competitive base salary and strong benefits are offered.

Qualifications

• Experience leading retail teams and driving customer service.
• Ability to train staff on procedures and compliance.
• Strong focus on inventory, shipping/receiving, and store operations.

Responsibilities

• Team management and development of store staff.
• Store facility and systems management.
• Inventory management and order/shipping lifecycle.
• Implement policies and procedures to ensure brand standards.
• Deliver exceptional client care and oversee alterations when applicable.

Skills

Team management

Store operations

Floor management

Inventory management

Policies & procedures

Client care

Job description

Louis Vuitton Toronto Yorkdale Mall (UHZ) is seeking an Operations Manager to join the team and act as an ambassador of the Brand. You will assist the Store Director, mentor the team, and drive operational objectives to ensure the highest level of client experience.

In this role you will manage sales floor operations, guide repairs flow with Client Care, and oversee inventory, shipping/receiving, and training on processes and compliance. A competitive base salary and strong benefits are offered.