Logistics Process Excellence Lead

Intelcom Courrier Canada INC; Canada; On-site; CAD 68,000 - 85,000; Full time

Job summary

Intelcom | Dragonfly seeks a strategic operations professional to drive continuous improvement across sorting stations and the control tower. You will identify inefficiencies, conduct root-cause analyses, and lead Kaizen events to optimize processes and engage teams.

Responsibilities include monitoring SOP adherence, leading quality reviews and audits, and supporting QMS deployments. Travel up to 75% is expected, with a university degree and logistics experience preferred.

Qualifications

• University degree in Operations, Industrial Engineering, Educational Sciences, Educational Technology or a related field
• 3-10 years of operations experience; logistics sector desirable
• Lean Six Sigma certification is an asset (Green Belt preferred)
• Familiarity with AutoCAD is advantageous

Responsibilities

• Identify operational inefficiencies and improvement opportunities with operational teams
• Perform root cause analysis on recurring issues
• Organize Kaizen exercises at stations to optimize processes
• Coordinate with control tower to act on-site when issues arise
• Evaluate opportunities to enhance speed to market and overall efficiency
• Monitor SOP adherence across stations
• Lead quality reviews and audits of sorting, staging, loadout
• Support deployment of QMS and participate in readiness validation by teams

Skills

Excel

Data-driven

Stakeholder management

Travel up to 75%

Education

University degree in Operations or related field

Tools

AutoCAD

Job description

Intelcom | Dragonfly seeks a strategic operations professional to drive continuous improvement across sorting stations and the control tower. You will identify inefficiencies, conduct root-cause analyses, and lead Kaizen events to optimize processes and engage teams.

Responsibilities include monitoring SOP adherence, leading quality reviews and audits, and supporting QMS deployments. Travel up to 75% is expected, with a university degree and logistics experience preferred.