Logistics Planner - Carrier Relations & On-Time Shipments

XTL Transport Inc.; Toronto; Hybrid; CAD 52,000 - 68,000; Full time

Job summary

XTL Transport Inc. in Toronto, Ontario, is seeking a proactive logistics professional to optimize carrier relations, dispatch operations, and in-transit issue resolution.

The role emphasizes timely communication with carriers, shippers, and internal teams to keep shipments on schedule and data accurate. You will support and replace teammates as needed, uphold XTL's LEAD WITH GRACE values, and contribute to performance reporting and cost control through clear data management and proactive problem

Qualifications

• Post-secondary education required.
• Excellent customer service and professional demeanor.
• Exceptional interpersonal and communication skills.
• Self-starter, well organized and detail oriented.
• Ability to multitask, manage priorities and meet deadlines.

Responsibilities

• Interact with carriers and dispatchers to ensure visibility and service.
• Maintain carrier relationships and monitor performance for feedback.
• Provide timely communication with stakeholders to determine best action.
• Complete TMS shipment updates and conduct EDI audits.
• Track, report and bill accessorial charges and support yard checks.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Organized

Detail oriented

Team player

Work under pressure

Education

Post-secondary education

Tools

AS400

TMS

EDI

Job description

XTL Transport Inc. in Toronto, Ontario, is seeking a proactive logistics professional to optimize carrier relations, dispatch operations, and in-transit issue resolution.

The role emphasizes timely communication with carriers, shippers, and internal teams to keep shipments on schedule and data accurate. You will support and replace teammates as needed, uphold XTL's LEAD WITH GRACE values, and contribute to performance reporting and cost control through clear data management and proactive problem