Logistics Operations Coordinator

Kelly Services; Oakville; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary 50k-60k CAD

Health and dental benefits

Weekdays 9:00-17:00 with remote Friday

Career growth opportunities

Collaborative work environment

Job summary

Kelly Services in Oakville, Ontario, is seeking a permanent Logistics Operations Coordinator. You will enter and process orders, coordinate logistics, and maintain clear communication across sales, warehouse, and procurement teams.

The role requires strong organization, attention to detail, and the ability to work both independently and as part of a team to meet delivery timelines. Fluency in English and Mandarin/Cantonese is essential.

Qualifications

• Fluency in English, Mandarin and/or Cantonese (spoken and written) is required to support customer communications and business operations involving Chinese-speaking clients, vendors, and stakeholders.
• Post-secondary education or equivalent experience in Logistics, Supply Chain, Business Administration, or related field preferred.
• 1–3 years of experience in logistics, order entry, supply chain, or customer service.
• Proficient in MS Dynamics, ERP systems, and Microsoft Office (Excel, Outlook).
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Detail-oriented with a focus on accuracy and timely execution.
• Friendly, collaborative, and dedicated to team success.
• Self-motivated, quick learner, and able to work with minimal supervision.
• Excellent verbal and written communication skills.

Responsibilities

• Enter and process orders received from sales personnel and customers accurately into MS Dynamics or ERP systems.
• Coordinate logistics and supply chain activities to ensure timely delivery of orders.
• Communicate with internal teams, including warehouse, shipping, and procurement, to track and fulfill orders.
• Respond promptly to customer inquiries via email or phone, providing updates and resolving issues as needed.
• Maintain accurate records of order details, shipments, and inventory movements.
• Ensure attention to detail and accuracy in all order input, reporting, and documentation.
• Collaborate with team members to streamline processes, resolve challenges, and support organizational goals.
• Work independently with minimal supervision, demonstrating initiative and quick learning.
• Support continuous process improvement to increase efficiency and customer satisfaction.

Skills

English fluency

Mandarin/Cantonese

Education

Post-secondary education in Logistics or related

Tools

MS Dynamics

ERP systems

Microsoft Office

Job description

Job Title: Logistics Operations Coordinator

Location: Oakville, Ontario

Employment Type: Permanent Full-Time

Our customer is looking for a permanent Logistics Operations Coordinator who is detail-oriented, proactive, and able to thrive in a team environment while taking ownership of their work.

In this role, you will be responsible for order entry and processing, coordinating logistics activities, and delivering exceptional customer service. Working closely with sales personnel, vendors, and internal teams, you will ensure the accurate and timely handling of orders while maintaining effective communication throughout the supply chain process. The ideal candidate is highly organized, able to manage multiple priorities in a fast-paced environment, and comfortable working both independently and as part of a team to achieve shared objectives. Strong attention to detail, problem solving abilities, and a commitment to accuracy are essential for success in this position.

RESPONSIBILITIES

• Enter and process orders received from sales personnel and customers accurately into MS Dynamics or ERP systems.

• Coordinate logistics and supply chain activities to ensure timely delivery of orders.

• Communicate with internal teams, including warehouse, shipping, and procurement, to track and fulfill orders.

• Respond promptly to customer inquiries via email or phone, providing updates and resolving issues as needed.

• Maintain accurate records of order details, shipments, and inventory movements.

• Ensure attention to detail and accuracy in all order input, reporting, and documentation.

• Collaborate with team members to streamline processes, resolve challenges, and support organizational goals.

• Work independently with minimal supervision, demonstrating initiative and quick learning.

• Support continuous process improvement to increase efficiency and customer satisfaction.

REQUIREMENTS

• Fluency in English, Mandarin and/or Cantonese (spoken and written) is required to support customer communications and business operations involving Chinese-speaking clients, vendors, and stakeholders.

• Post-secondary education or equivalent experience in Logistics, Supply Chain, Business Administration, or related field preferred.

• 1–3 years of experience in logistics, order entry, supply chain, or customer service.

• Proficient in MS Dynamics, ERP systems, and Microsoft Office (Excel, Outlook).

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Detail-oriented with a focus on accuracy and timely execution.

• Friendly, collaborative, and dedicated to team success.

• Self-motivated, quick learner, and able to work with minimal supervision.

• Excellent verbal and written communication skills.

Key Competencies

• Order entry and order input accuracy

• Logistics coordination and supply chain support

• Customer service excellence

• Team collaboration and communication

• Multitasking and time management

• Attention to detail and problem-solving

• Process improvement and efficiency

PERKS

• Competitive salary ranges from $50,000 to $60,000 depending on experience

• Health and dental benefits from day one

• Work Monday to Friday, 9:00am – 5:00pm (Friday’s work remotely).

• Opportunities for career growth and development

• Supportive, collaborative, and friendly work environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .