Logistics Coordinator — Fast-Paced, Customer-Centric

OPENLANE; Winnipeg; On-site; CAD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

RRSP/401K with company match

Career growth

Job summary

OPENLANE is seeking a Logistics Specialist to develop and maintain strong customer service in OPENLANE Logistics transportation. You will interact with customers via phone, text and email, ensuring accurate and timely service and effectively utilizing tools to complete daily workload.

You will support the Transportation team, handle inquiries, verify locations, run reports, and communicate updates to both local and corporate management. A proactive, detail-oriented self-starter thrives here.

Qualifications

• Must have high school diploma or equivalent.
• 1–3 years in logistics or dispatching.
• Tech-savvy; comfortable using Google Suite.

Responsibilities

• Serve as a primary contact for transportation, delivering prompt and courteous service.
• Assist customers in confirming transportation needs and updating statuses.
• Verify vehicle locations and delivery addresses prior to pickup.
• Run aging reports and coordinate with sellers/buyers on outstanding shipments.
• Resolve customer issues in a professional, courteous manner and escalate serious incidents.

Skills

Organized

Detail-oriented

Team-oriented

Customer-focused

Communication skills

Calm under pressure

Education

High School diploma or equivalent

Tools

Google Suite

Job description

OPENLANE is seeking a Logistics Specialist to develop and maintain strong customer service in OPENLANE Logistics transportation. You will interact with customers via phone, text and email, ensuring accurate and timely service and effectively utilizing tools to complete daily workload.

You will support the Transportation team, handle inquiries, verify locations, run reports, and communicate updates to both local and corporate management. A proactive, detail-oriented self-starter thrives here.