Transportation Clerk

VANC ADESA Vancouver; Richmond; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (medical/dental/visi

RRSP/401K match

Career growth

Job summary

OPENLANE is seeking a Transportation Clerk to support our logistics team with data entry into systems, dispatching drivers, and coordinating sublet transportation carriers. You will also handle customer inquiries and ensure accurate paperwork for transport movements.

Ideal candidates have a high school diploma and 1-2 years of office admin experience, along with strong Google Suite skills and excellent communication and organizational abilities.

Qualifications

• High School diploma or equivalent.
• 1-2 Years’ of related experience or education in office administration / accounting.
• Tech-savvy, and comfortable using Google Suite.
• Strong customer service and communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
• Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
• Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
• May assist with posting transportation and related charges to customer accounts.
• Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
• Ensure customer satisfaction by communicating with clients; identifying & solving issues in a timely manner.
• Investigate any discrepancies and communicate same to appropriate personnel in a timely manner.
• Other duties as assigned.

Skills

Organized

Detail-oriented

Team-oriented

Google Suite

Customer service

Education

High School diploma

Tools

AMS

VTrace

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Role Overview

We’re looking for: As a Transportation Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service.

Key Qualities

• Organized.
• Detail-oriented.
• Team-oriented.

Responsibilities

• Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
• Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
• Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
• May assist with posting transportation and related charges to customer accounts.
• Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
• Ensure customer satisfaction by communicating with clients; identifying & solving issues in a timely manner.
• Investigate any discrepancies and communicate same to appropriate personnel in a timely manner.
• Other duties as assigned.

Must Haves

• High School diploma or equivalent
• 1-2 Years’ of related experience or education in office administration / accounting
• Tech-savvy, and comfortable using Google Suite
• Strong customer service and communication skills
• Excellent organizational and time management skills

Nice to Haves

• 1-3 years’ experience in logistics or general administration
• Experience with AMS, VTrace, and other OPENLANE systems

Notes

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position.

Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Compensation Range of Hourly: $21.00 - $21.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug-free workplace.