Loan Solutions Consultant

Fairstone; Milton; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Financial Consultant in Loan Solutions, where you will provide exceptional customer service and support individuals in their financial journeys. This role involves assessing loan applications, selling loan products, and engaging with customers to enhance their borrowing experience. Enjoy a supportive culture that values your contributions and offers a competitive salary along with flexible working hours. With a commitment to employee well-being, this position provides various benefits, including professional development opportunities and a collaborative work environment. If you're passionate about helping others and ready to make a difference, this role is for you.

Benefits

Minimum 15 days vacation

Flexible hours

Comprehensive benefits

Pension contribution

24/7 wellness solutions

Competitive base salary

Employee referral bonuses

Discounts from various retailers

Paid online courses

Supportive culture

Qualifications

• Authorized to work in Canada.
• Experience in loan underwriting or financial institutions is an asset.

Responsibilities

• Support customers via phone and in person.
• Assess loan applications accurately in a fast-paced environment.
• Close loans both virtually and in person.

Skills

Strong communication skills

Customer service

Loan assessment

Education

High school diploma

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define our expectations for working together and with our customers. We are committed to helping Canadians find the right solutions with our range of products and services.

Join Fairstone Financial as a Financial Consultant in Loan Solutions.

A typical day includes:

• Supporting customers and prospective customers via phone and in person to provide excellent service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules closely to ensure risk parameters are maintained.
• Gathering necessary loan information.
• Selling our loan and protection products.
• Closing loans both virtually and in person.
• Following up on past-due customer accounts.
• Handling cash controls, including accepting payments.
• Engaging in personal training and development to enhance the customer borrowing experience and build trust and loyalty.

Why join us?

We care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time roles typically involve 37.5 hours/week, supporting work-life balance and the right to disconnect.
• Benefits: Comprehensive, adjustable benefits including virtual healthcare.
• Pension Contribution: Company matches a percentage of your contributions.
• Wellness: 24/7 tailored well-being solutions.
• Salary & Incentives: Competitive base salary with multiple incentive programs.
• Reward Program: Points for travel or merchandise.
• Employee Referral Program: Bonuses for successful referrals.
• Discounts: Various retailer discounts.
• Professional Development: Paid online courses through Fairstone Academy and skill development opportunities.
• Supportive Culture: A collaborative environment where contributions are valued.

Must-haves:

• Authorized to work in Canada.
• High school diploma or equivalent (asset).
• Strong communication skills.

Nice to have:

• At least 1 year of experience in loan underwriting or financial institutions.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• A positive, supportive attitude to foster a gratifying work atmosphere.

This role is currently vacant.

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please inform us whether you prefer French or English in your application.

Fairstone is an equal opportunity employer. We will provide reasonable accommodations for individuals with disabilities. We encourage applications from Aboriginal peoples, visible minorities, and disabled individuals.

Time Type: Full-time

Job Type: Permanent