Live Events AV Technician – Toronto & Livestream Expert

Shopify; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Shopify is seeking an AV Technician in Toronto to architect and maintain the audio visual systems powering our office and events. You will implement critical infrastructure across our Toronto Port and other Shopify spaces, develop internal tools, and integrate technology that keeps operations running smoothly.

You will support product launches and community events, perform routine hardware checks, and train teams to use systems effectively.

Qualifications

• Deep knowledge of AV standards and leading manufacturers.
• Experience with Q-Sys, Dante, AVoIP and digital signage.
• Strong skills in webcasting including RTMP/NDI/SRT.

Responsibilities

• Own, maintain and operate all AV systems in office and event spaces.
• Support product launches, merchant pop-ups and town halls.
• Conduct routine hardware checks and provide training.
• Operate AV and livestreaming for internal and external events.
• Regularly update and maintain systems; document solutions.
• Evaluate performance and implement improvements via feedback.
• Identify automation opportunities and retrofit equipment with integrators.
• Create clear documentation for AV solutions and on-site support 4–5 days/week.
• Collaborate with other Technical Services teams as required.

Skills

Q-Sys

Dante

AVoIP

Digital signage

AVIXA standards

Live webcasting

NDI

RTMP/SRT protocols

Networking fundamentals

Google Workspace

Tools

Google Workspace

Job description

Shopify is seeking an AV Technician in Toronto to architect and maintain the audio visual systems powering our office and events. You will implement critical infrastructure across our Toronto Port and other Shopify spaces, develop internal tools, and integrate technology that keeps operations running smoothly.

You will support product launches and community events, perform routine hardware checks, and train teams to use systems effectively.