Lift Operator

Resorts of the Canadian Rockies; Golden; On-site; CAD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive wage

Mountain access staff pass

Staff discounts

Employee events & recognition

Great team

Job summary

Resorts of the Canadian Rockies at Kicking Horse Mountain Resort is seeking energetic seasonal staff to assist guests and manage lift-loading operations. You will validate tickets, guide guests, and help with loading ski/snowboard equipment while maintaining safety checks.

Applicants should have customer service experience, a friendly/problem-solving demeanor, and skiing or snowboarding ability. Roles require lifting up to 30 lbs, teamwork, and comfort in all weather, including weekends and

Qualifications

• Previous experience in customer service and an outdoor role.
• Friendly and engaging personality with strong problem-solving skills.
• Intermediate to advanced skiing or snowboarding ability.
• Proven track record of working safely in a team environment.
• Ability to lift up to 30 lbs, turn safely, stand long periods, assist guests on/off chairlifts.
• Familiarity with chairlifts or similar equipment is an asset.

Responsibilities

• Assist with ticket validation and line management, direct guests appropriately, and assist with loading ski/snowboard equipment.
• Assist guests getting on lifts through friendly guidance and instruction.
• Perform inspection and documentation of pre-operational and operational checks.
• Provide an orderly and pleasant environment for our guests by “Owning Your Zone”.
• General outdoor housekeeping duties, including shoveling snow, maintaining ramps and other duties.
• Demonstrate a commitment to exceeding guests’ expectations on a daily basis.
• Direct traffic and provide assistance to guests (special events, conditions, and building locations).
• Ensure signs, ropes, gates and pylons are in place and maintained for guest and staff safety.
• Safely understand and execute all emergency procedures.
• Act as a “Resort Ambassador” to guests by being familiar with various resort products and services.
• Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
• Work extended & flexible shifts, including weekends, holidays and occasionally evenings, in extreme weather conditions on resort.

Skills

Customer service

Outdoor work

Skiing or snowboarding

Teamwork

Physical fitness

Safety awareness

Job description

You Will

• Assist with ticket validation and line management, direct guests appropriately, and assist with loading ski/snowboard equipment.
• Assist guests getting on lifts through friendly guidance and instruction.
• Perform inspection and documentation of pre-operational and operational checks.
• Provide an orderly and pleasant environment for our guests by “Owning Your Zone”.
• General outdoor housekeeping duties, including shoveling snow, maintaining ramps and other duties.
• Demonstrate a commitment to exceeding guests’ expectations on a daily basis.
• Direct traffic and provide assistance to guests (special events, conditions, and building locations).
• Ensure signs, ropes, gates and pylons are in place and maintained for guest and staff safety.
• Safely understand and execute all emergency procedures.
• Act as a “Resort Ambassador” to guests by being familiar with various resort products and services.
• Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
• Work extended & flexible shifts, including weekends, holidays and occasionally evenings, in extreme weather conditions on resort.

You Have

• Previous experience in customer service and an outdoor role.
• A friendly and engaging personality, with strong problem-solving skills.
• Intermediate to advanced skiing or snowboarding ability.
• A proven track record of working safely in a team environment.
• The physical ability to lift up to 30 lbs, turn safely, stand for extended periods, and assist adults and children on and off chairlift and/or assist guests with loading ski/snowboard equipment.
• A mechanical aptitude or familiarity with chairlifts or similar equipment (an asset).

We Offer

• Competitive Wage: $19.77 per hour.
• Mountain Access Perks: Complimentary RCR staff pass with full mountain access, reciprocal resort tickets, and discounted friends & family lift tickets.
• Staff Discounts: Save on food & beverage, rentals, retail, and hotel accommodations.
• Employee Events & Recognition: Enjoy year-round staff events and get recognized through our employee awards program.
• A Great Team: Work alongside a passionate and fun team who love to share the RCR mountain experience.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Kicking Horse Mountain Resort; however only those candidates selected for an interview will be contacted.