Billing Specialist

Options Consulting Solutions; Toronto; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Mostly remote working

Collaborative, high-performing team

Cross-functional exposure with Finance

Job summary

Options Consulting Solutions is seeking a Legal Applications Specialist to support a leading law firm’s matter lifecycle and maintain their practice management system. The role focuses on data accuracy, user administration, and ongoing process improvements across finance, IT, and legal teams.

The ideal candidate brings 3–5 years in legal applications or data administration, strong Excel skills, and familiarity with Aderant or similar systems. Mostly remote with collaboration across departments.

Qualifications

• 3–5 years of experience supporting legal operations, legal applications, financial systems, or data administration.
• Strong proficiency with Microsoft Excel.
• Knowledge of legal billing processes and client/matter maintenance is an asset.

Responsibilities

• Administer and maintain the Aderant practice management system.
• Manage user provisioning, roles, and access permissions.
• Maintain client, matter, and rate information with data accuracy.
• Validate and QA data imports/exports.
• Support system users and troubleshoot issues.
• Collaborate with Finance, IT, and legal teams to improve processes.
• Log issues with vendors and track enhancements.

Skills

Analytical thinking

Data accuracy

Microsoft Excel

Attention to detail

Communication skills

Education

Postsecondary education in a related field

Tools

Aderant

Job description

Please note: This is not a traditional billing role. While knowledge of legal billing processes is beneficial, the primary focus is on legal systems administration, data integrity, user support, and practice management system maintenance.

The Company

Our client is a leading law firm with a strong national presence. They are seeking a Legal Applications Specialist to join their Matter Lifecycle team and support the integrity, administration, and performance of their legal practice management system.

Company Perks and Rewards

• Competitive compensation
• Mostly remote working
• Collaborative, high-performing team environment
• Opportunity to work closely with Finance, IT, and legal professionals

The Role

As a Legal Applications Specialist, you will play a key role in supporting the firm's legal practice management system by ensuring data accuracy, maintaining client and matter information, administering user access, supporting system users, and contributing to ongoing process improvements.

Key responsibilities include:

• Administer and maintain the Aderant practice management system.
• Manage user provisioning, role changes, and access permissions.
• Maintain client, matter, and special rate information, ensuring data accuracy and integrity.
• Validate, reconcile, and perform quality assurance on data imports and exports.
• Support end users by troubleshooting system-related issues and providing guidance.
• Collaborate with Finance, IT, and legal teams to resolve data issues and improve processes.
• Manage special rate implementation for clients and matters.
• Maintain and update the special rates database.
• Conduct audits to ensure compliance with billing rate guidelines and internal controls.
• Liaise with vendors to log issues, track enhancements, and support issue resolution.
• Support user training and promote best practices across the firm.
• Contribute to continuous improvement initiatives and system enhancements.

What You Bring

The ideal candidate is analytical, detail-oriented, and enjoys working with legal applications, enterprise systems, and large volumes of data.

You also bring:

• Postsecondary education in a related field (preferred).
• 3–5 years of experience supporting legal operations, legal applications, financial systems, or data administration.
• Experience with Aderant or another legal practice management system (strongly preferred).
• Experience with legal systems administration, user provisioning, or application support.
• Strong proficiency with Microsoft Excel.
• Excellent attention to detail and data accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of legal billing processes, client/matter maintenance, or special rate structures is considered an asset.

We look forward to hearing from you, but please note that only shortlisted candidates will be contacted.

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.