Learning Transformation Lead

Mariner Co; Atlantic; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Mariner seeks an experienced Training Manager to lead learning, training, and adoption for a large-scale client transformation. You will shape the learning strategy, develop curricula, and deliver solutions across instructor-led, virtual, self-paced, and digital formats while collaborating with stakeholders to drive adoption.

You will design learning resources and enable post-training support, monitor effectiveness, and partner with business and technology teams to ensure readiness and sustained

Qualifications

• Experience designing learning strategies for large-scale operational, technology, or digital transformations.
• Strong knowledge of adult learning principles, organizational change, digital adoption, and business readiness.
• Experience developing training needs assessments, learning roadmaps, curricula, learning plans, and role-based training.
• Proven ability to design effective learning solutions across instructor-led, virtual, self-paced, and digital formats.
• Experience supporting system implementations and translating new processes and technology into practical, user-focused learning experiences.
• Strong understanding of adoption, reinforcement, coaching, and post-training support approaches.
• Ability to evaluate training effectiveness, knowledge retention, user confidence, and adoption, and recommend improvements based on findings.
• Strong client-facing stakeholder management, collaboration, and communication skills.
• A strategic and hands-on approach, with the ability to define the overall learning direction while also developing practical training solutions.

Responsibilities

• Develop and execute the learning, training, and adoption strategy.
• Conduct training needs assessments and develop learning roadmaps, curriculum strategies, learning plans, and role-based training.
• Design and develop learning solutions across instructor-led, virtual, self-paced, and eLearning formats.
• Create practical learning resources, including job aids, quick reference guides, process guides, videos, user guides, and knowledge articles.
• Design tailored learning experiences for a diverse range of internal business functions and external stakeholder groups.
• Develop adoption and reinforcement approaches, including coaching, office hours, ongoing support, and learning feedback loops.
• Support business readiness, capability assessments, learning evaluations, and knowledge validation throughout the transformation.
• Monitor training effectiveness, adoption, user confidence, and knowledge gaps, using insights and feedback to drive continuous improvement.
• Collaborate with client stakeholders, project leadership, change management, business, and technology teams to align learning activities with broader transformation objectives.

Skills

Learning strategy

Adult learning principles

Organizational change

Digital adoption

Training needs assessments

Curricula development

Instructional design

Coaching & post-training support

Stakeholder management

Strategic thinking

Job description

Mariner seeks an experienced Training Manager to lead learning, training, and adoption for a large-scale client transformation. You will shape the learning strategy, develop curricula, and deliver solutions across instructor-led, virtual, self-paced, and digital formats while collaborating with stakeholders to drive adoption.

You will design learning resources and enable post-training support, monitor effectiveness, and partner with business and technology teams to ensure readiness and sustained