Learning Specialist

CIBC Mellon; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading company in the financial services sector is seeking a Learning Specialist to design and deliver training solutions. The role involves facilitating onboarding and workshops, customizing learning programs, and evaluating training effectiveness. Ideal candidates will have a university degree and experience in learning and development.

Qualifications

• 2-4 years experience in learning and development or instructional design roles.
• Strong interpersonal and communication skills.

Responsibilities

• Design, develop, and deliver training solutions.
• Conduct learning needs assessments and customize programs.
• Monitor and evaluate training effectiveness.

Skills

Facilitation

Presentation

Project Management

Communication

Problem Solving

Education

University degree

Tools

Instructional design tools

LMS platforms

Job description

Job Title: Learning Specialist at CIBC Mellon

Join to apply for the Learning Specialist role at CIBC Mellon.

Responsibilities

1. Design, develop, and deliver in-person, virtual, and eLearning training solutions.
2. Facilitate employee onboarding, workshops, and learning sessions.
3. Customize learning programs to meet department-specific needs.
4. Conduct learning needs assessments through interviews, surveys, and data analysis.
5. Identify knowledge gaps and collaborate with L&D management to recommend training strategies aligned with business objectives.
6. Develop engaging and interactive course materials, presentations, job aids, and eLearning modules.
7. Source and curate external content to supplement learning resources.
8. Assist in the administration of Learning Management Systems (LMS) for tracking participation, reporting, and evaluations.
9. Coordinate logistics for training sessions, including scheduling and communication.
10. Monitor and evaluate the effectiveness of training programs using surveys, assessments, and performance data.
11. Implement continuous improvement strategies based on learner feedback and business outcomes.
12. Partner with HR and business leaders to ensure alignment with organizational priorities.
13. Act as a resource for employees seeking development opportunities.

Qualifications

• University degree or equivalent.
• 2-4 years experience in learning and development, training, or instructional design roles.
• Facilitation and presentation skills.
• Proficiency in instructional design tools and LMS platforms.
• Excellent project management and organizational skills.
• Ability to analyze data and report learning outcomes.
• Knowledge of the financial services industry.
• Strong interpersonal and communication skills.
• Problem-solving and critical thinking abilities.
• Collaboration and stakeholder engagement skills.
• Commitment to continuous learning and adaptability.

Working Conditions

Standard Office Environment.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Human Resources

Industries

• Banking, Financial Services, and Investment Banking