Learning Specialist

Healthstandards; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join an innovative organization dedicated to quality improvement in healthcare as a Learning Specialist. In this role, you will design engaging eLearning content that enhances the learning experience for healthcare professionals. Your expertise in adult learning principles and instructional design will be pivotal in creating impactful training modules. This position offers a flexible remote or hybrid work environment, competitive compensation, and a commitment to fostering a culture of inclusion and diversity. Be part of a mission-driven team that empowers individuals to improve quality of care globally.

Benefits

Defined Benefit Pension Plan

Time Off Programs

Psychological Safety and Inclusion Culture

Qualifications

• 3-5 years of experience in creating eLearning and microlearning content.
• Advanced skills in eLearning authoring tools and multimedia editing.

Responsibilities

• Develop engaging learning content using multiple authoring tools.
• Evaluate and update training content with multimedia elements.
• Manage project timelines and quality deliverables effectively.

Skills

Adult Learning Principles

Instructional Design

eLearning Content Creation

Effective Communication

Project Management

Education

Degree in Adult Education

Degree in Instructional Design

Degree in Educational Technology

Tools

Articulate 360

Biteable

Camtasia

Job description

Job Description

Posted Sunday, November 10, 2024 at 5:00 AM | Expired Friday, February 21, 2025 at 4:59 AM

Accreditation Canada and Health Standards Organization (HSO) will not ask for personal information such as Social Insurance Numbers (SIN) or bank account information during the recruitment process via phone or email. If you receive such a request, it is not from Accreditation Canada or HSO. Applicants should always verify the legitimacy of such communications and contact the organization directly through official channels to confirm.

Terms: Full time / Permanent

Salary: Commensurate with experience

Location: Remote (Canada) | Opportunity for hybrid work model (Ottawa, Montreal, and Toronto)

ABOUT THE ROLE:

The Learning Specialist serves as an integral team member of the Education team, within the Standards business unit, under the Products and Strategic Offerings portfolio, reporting to the Education Program Manager. The HSO content development business unit generates HSO standards, assessment programs, education, and quality improvement solutions.

We are seeking a skilled Learning Specialist with experience in designing engaging and interactive training content with a focus on self-paced eLearning and microlearning that meet the needs of our clients, teams, and surveyors. The ideal candidate will have a strong background in adult learning, instructional design, and eLearning technology in the field of health and social services.

Main Responsibilities

• Develop learning content on quality and safety topics using multiple authoring tools in collaboration with colleagues across business units, and in collaboration with subject matter experts (SMEs) and the education team.
• Evaluate, revise and update training content.
• Incorporate multimedia and interactive elements such as animation, voiceover, and graphics into learning content.
• Content integration and functionality with the LMS, SCORM and xAPI.
• Effectively project manage timelines, scope, and quality deliverables.

Must Have Qualifications

• Degree in Adult Education, Instructional Design, Educational Technology, or a related field.
• 3-5 years of experience in creating eLearning, online and microlearning content.
• Advanced skills in eLearning authoring tools (Articulate 360, Biteable, Camtasia).
• Expertise in applying adult learning principles to user-centered learning experiences.
• Ability to design interactive content and translate complex subjects into concise learning modules.
• Basic skills in multimedia and editing.
• Effective communication and collaboration with SMEs to transform their expertise into applicable user-centered learning resources.
• Manage time effectively in an independent online work environment.

Desired Qualifications

• Experience in the healthcare sector, clinical quality improvement, and patient safety.
• Established background working with standards, accreditation, regulation, or policy related content.
• Bilingual in French and English

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.

What We Can Offer:

• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during last week of December.
• A culture that measures and values psychological safety, inclusion, and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards, deliver assessment programs and quality improvement solutions, which have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to ‘Safer Care and A Healthier World’ following a mission together, where we ‘empower and enable people around the world to continuously improve quality of care’.

HSO is committed to fostering a culture of inclusion, diversity, equity, and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

HSO is proud to be named as a Top 100 National Capital Region’s Employer in 2022, 2023 and 2024.

We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [e-mail]. For any queries related to recruitment please email at [e-mail].