Learning Specialist

CIBC Mellon; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in financial services is seeking a Training Development Specialist to design and deliver innovative training solutions. The role involves collaborating with HR and business leaders, customizing learning programs, and evaluating training effectiveness. Ideal candidates will have a university degree and experience in learning and development.

Qualifications

• 2-4 years experience in learning and development or training roles.
• Ability to analyze data and report learning outcomes.

Responsibilities

• Design, develop, and deliver training solutions.
• Conduct learning needs assessments through interviews and surveys.
• Develop engaging course materials and eLearning modules.

Skills

Facilitation

Presentation

Project Management

Communication

Problem Solving

Collaboration

Education

University degree

Tools

Instructional design tools

LMS platforms

Job description

Responsibilities

Training Development & Delivery

• Design, develop, and deliver in-person, virtual and eLearning training solutions
• Facilitate employee onboarding, workshops, and learning sessions
• Customize learning programs to meet department-specific needs
• Conduct learning needs assessments through interviews, surveys, and data analysis
• Identify knowledge gaps and collaborate with L&D management to recommend training strategies aligned with business objectives
• Develop engaging and interactive course materials, presentations, job aids, and eLearning modules
• Source and curate external content to supplement learning resources
• Assist in the administration of Learning Management Systems (LMS) for tracking participation, reporting, and evaluations
• Coordinate logistics for training sessions, including scheduling and communication
• Monitor and evaluate the effectiveness of training programs using surveys, assessments, and performance data
• Implement continuous improvement strategies based on learner feedback and business outcomes
• Partner with HR and business leaders to ensure alignment with organizational priorities
• Act as a resource for employees seeking development opportunities
  
  

Qualifications

Specific Knowledge & Skills (not preferred or an asset)

• University degree or equivalent
• 2-4 years experience in learning and development, training, or instructional design roles
• Facilitation and presentation skills
• Proficiency in instructional design tools and LMS platforms
• Excellent project management and organizational skills
• Ability to analyze data and report learning outcomes
• Knowledge of the financial services industry
• Strong interpersonal and communication skills
• Problem-solving and critical thinking
• Collaboration and stakeholder engagement
• Continuous learning and adaptability
  
  

Working Conditions Unique to Job (i.e. Standard Office Environment)