Learning Experience & Development Specialist

The Dufresne Group; Winnipeg; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits plan

Employee discounts

Best Managed Company

Job summary

The Dufresne Group is seeking a Learning Experience & Development Specialist to translate business and learner needs into practical learning experiences that build capability and support career progression.

You'll blend instructional design, digital content development, LMS administration, and evaluation to create accessible, measurable solutions that tie to meaningful outcomes. This role is based in Winnipeg with a hybrid work arrangement.

Qualifications

• 3–5 years in learning and development or related field.
• Experience developing learning content and supporting an LMS.
• Proficient with Articulate 360 (Rise & Storyline).
• Experience with LMS setup, learning paths, tracking, reporting, and version control.
• Strong collaboration, communication, organization and facilitation skills.
• Experience with UKG Pro Learning and Microsoft 365; AI-enabled tools is a plus.
• Post-secondary education or an equivalent combination of education, certification, and related experience.

Responsibilities

• Assess learning needs, identify skill gaps, and define clear learning objectives.
• Design eLearning modules, videos, job aids, assessments, facilitator materials, and practical application tools.
• Build and maintain courses, learning paths, assignments, communications, completion tracking, and reporting within the LMS.
• Facilitate engaging virtual and in-person learning experiences.
• Evaluate learning effectiveness using feedback, assessments, completion data, usage trends, and observed application.
• Use learning data to continuously improve content, delivery, and the learner experience.
• Explore emerging learning practices, digital tools, and AI-enabled solutions that improve accessibility, engagement, and efficiency.

Skills

Instructional design

Learning technology

Facilitation

LMS administration

Collaboration

Education

Post-secondary education or equivalent

Tools

Articulate 360

Articulate Rise

Articulate Storyline

UKG Pro Learning

Microsoft 365

Job description

At The Dufresne Group, we believe learning should be practical, engaging, and easy to apply. We are seeking a Learning Experience & Development Specialist who can turn business and learner needs into experiences that build capability, support career development, and strengthen role readiness.

In this role, you will combine instructional design, digital content development, facilitation, learning management system administration, and evaluation. You will collaborate with leaders, subject matter experts, and the People Development team to create learning solutions that are accessible, measurable, and connected to meaningful outcomes.

What You’ll Love About This Role

• The opportunity to shape learning experiences and development pathways across the organization
• A hybrid work arrangement based in Winnipeg
• Career growth and continuous development
• A comprehensive benefits plan and employee discounts
• The opportunity to work with a purpose-driven organization recognized as one of Canada’s Best Managed Companies

What You’ll Do

• Assess learning needs, identify skill gaps, and define clear learning objectives
• Design eLearning modules, videos, job aids, assessments, facilitator materials, and practical application tools
• Build and maintain courses, learning paths, assignments, communications, completion tracking, and reporting within the LMS
• Facilitate engaging virtual and in-person learning experiences
• Evaluate learning effectiveness using feedback, assessments, completion data, usage trends, and observed application
• Use learning data to continuously improve content, delivery, and the learner experience
• Explore emerging learning practices, digital tools, and AI-enabled solutions that improve accessibility, engagement, and efficiency

What You Bring

• 3–5 years of experience in learning and development, instructional design, learning technology, or a related field
• Experience developing learning content, facilitating learning experiences, and supporting an LMS
• Intermediate experience with Articulate 360, including Rise and Storyline
• Experience with LMS course setup, learning paths, completion tracking, reporting, and content version control
• Strong collaboration, communication, organization, and facilitation skills
• Experience with UKG Pro Learning, Microsoft 365, virtual facilitation platforms, or AI-enabled content tools is an asset
• Relevant post-secondary education or an equivalent combination of education, certification, and directly related experience

* This role requires up to 15% travel to TDG locations. Occasional evening or weekend work may also be required to support learning delivery or business needs.