Instructional Designer

Options Consulting Solutions; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Onboarding program

Education support

Inclusive environment

Team events

Job summary

Options Consulting Solutions seeks an Instructional Designer to design and develop content, assessments, and digital learning products within the LMS (D2L Brightspace). This role owns the full instructional design lifecycle for accreditation and development programs, delivered in virtual and in-person formats.

You will create eLearning modules, videos, facilitator guides, and case studies; manage assessments end-to-end; analyze feedback to improve content and LMS functionality; stay current with

Qualifications

• Hands-on experience with an LMS (D2L Brightspace a strong asset)
• Experience designing online, blended, and instructor-led programs grounded in adult learning principles
• Experience troubleshooting LMS or learning technology issues and recommending practical solutions
• Strong written communication and documentation skills, including the ability to develop clear learning materials, process documentation, and stakeholder-facing resources
• Bilingual (English/French) is a plus
• Excellent organization, multitasking, and attention to detail — you thrive juggling multiple priorities against tight deadlines
• A collaborative, diplomatic communication style and genuine care for the learner experience

Responsibilities

• Design, update, and maintain engaging eLearning modules, videos, facilitator guides, workbooks, and case studies
• Manage assessments end-to-end — from enhancing learner experience to troubleshooting platform issues
• Analyze course evaluations and learner feedback to continuously improve content and LMS functionality
• Stay ahead of trends in learning technology, accessibility, and UX to keep our programs current
• Act as a go-to LMS resource for instructors and learners, providing second-level support when technical issues arise and developing training documentation and best-practice guidance for internal teams
• Research and recommend enhancements to D2L Brightspace and the organization's broader digital learning experience
• Create, update, and maintain process documentation supporting learning and LMS workflows
• Partner closely with a collaborative Instructional Design team and Professional Accreditation colleagues

Skills

Instructional design

LMS administration

Content development

Learning technology

Project management

Education

Post-secondary education in Adult Education, Instructional Design, or Learning Technology

Tools

D2L Brightspace

Job description

Are you passionate about creating learning experiences that actually change how people work?

Do you enjoy combining instructional design expertise with hands-on LMS administration and learning technology?

Join a respected national professional association as an Instructional Designer, shaping accredited education programs that directly impact careers across Canada.

The Company

Our client is a respected and reputable one of its kind organization that offers high-quality professional services across Canada. They have an incredible work culture, robust benefits, and encourage professional growth and development. This opportunity offers the opportunity to work for a mission-driven, education-focused organization where your instructional design expertise directly shapes the professional growth of thousands of learners. You'll join a close-knit, collaborative team, have real ownership over content and platform decisions, and work somewhere that values quality, accuracy, and continuous improvement as much as you do.

Company Perks and Rewards

• Competitive compensation
• Comprehensive onboarding and training program
• Professional development opportunities and education support
• Inclusive and collaborative team environment
• Regular employee appreciation events, team lunches, and social activities

The Job!

You'll be the critical link between learners, instructors, and our education team - designing and developing content, assessments, and digital learning products within our LMS (D2L Brightspace). This is a chance to own the full instructional design lifecycle for a suite of professional accreditation and development programs, working in both virtual and in-person formats.

• Design, update, and maintain engaging eLearning modules, videos, facilitator guides, workbooks, and case studies
• Manage assessments end-to-end — from enhancing learner experience to troubleshooting platform issues
• Analyze course evaluations and learner feedback to continuously improve content and LMS functionality
• Stay ahead of trends in learning technology, accessibility, and UX to keep our programs current
• Act as a go-to LMS resource for instructors and learners, providing second-level support when technical issues arise and developing training documentation and best-practice guidance for internal teams
• Research and recommend enhancements to D2L Brightspace and the organization's broader digital learning experience
• Create, update, and maintain process documentation supporting learning and LMS workflows
• Partner closely with a collaborative Instructional Design team and Professional Accreditation colleagues

What You Bring to the Job

You are a resourceful, detail-oriented learning professional who combines instructional design expertise with strong technical aptitude. You enjoy solving problems, improving the learner experience, and managing multiple projects and priorities in a collaborative, deadline-driven environment.

• Post-secondary education in Adult Education, Instructional Design, or Learning Technology
• Hands-on experience with an LMS (D2L Brightspace experience a strong asset)
• A track record designing online, blended, and instructor-led programs grounded in adult learning principles
• Experience troubleshooting LMS or learning technology issues and recommending practical solutions.
• Strong written communication and documentation skills, including the ability to develop clear learning materials, process documentation, and stakeholder-facing resources.
• Bilingual (English/French) is a plus
• Excellent organization, multitasking, and attention to detail — you thrive juggling multiple priorities against tight deadlines
• A collaborative, diplomatic communication style and genuine care for the learner experience

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.