Learning & Development Manager

25hours Hotels; Markham; On-site; CAD 70,000 - 100,000; Full time

Job summary

A prominent hotel chain is looking for a Learning & Development Manager to enhance employee performance. This role involves designing and implementing training programs, collaborating with department heads, and fostering a culture of continuous improvement in a dynamic hospitality environment.

Qualifications

• Minimum of 5 years in learning and development, 2 years in leadership.
• Advanced expertise in LMS and e-learning tools.
• Experience measuring and analyzing learning program effectiveness.

Responsibilities

• Conduct training needs assessments to develop strategic plans.
• Design and implement various learning solutions.
• Manage learning and development budget and relationships with training providers.

Skills

Project Management

Communication

Analytical Problem Solving

Interpersonal Skills

Attention to Detail

Tools

Learning Management System (LMS)

e-learning Authoring Tools

Microsoft Office

Job description

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Company Overview

25hours Hotel Jakarta The Oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts — the paradise of paradoxes. Located in the heart of the Sudirman Central Business District (SCBD) within District8, the hotel stands tall with 38 stories, featuring 210 rooms and 135 serviced apartments above Ashta Mall in the Senopati area, the city's vibrant hub for business and lifestyle.

Job Description

We are seeking an experienced and innovative Learning & Development Manager to join our team. As a key member of the People and Culture department, you will be responsible for designing, implementing, and overseeing comprehensive learning and development programs aligned with our organizational goals to enhance employee performance.

• Conduct organization-wide training needs assessments and develop strategic learning plans.
• Design and implement innovative learning solutions, including e-learning, blended learning, and instructor-led training programs.
• Collaborate with department heads to identify skill gaps and create tailored development plans.
• Manage the learning and development budget, ensuring cost-effective solutions.
• Oversee the administration and utilization of the company's Learning Management System (LMS).
• Develop and maintain relationships with external training providers and consultants.
• Create and implement strategies to measure the effectiveness of learning initiatives and their impact on business outcomes.
• Coach and mentor a team of learning and development professionals.
• Stay current with industry trends and best practices in learning and development.
• Promote a culture of continuous learning and improvement across the organization.
• Align learning initiatives with the company's mission, values, and strategic objectives.

Qualifications

• Minimum of 5 years of experience in learning and development, with at least 2 years in a leadership capacity.
• Demonstrated success in designing and implementing high-impact learning and development programs.
• In-depth understanding of adult learning principles and instructional design methodologies.
• Advanced expertise in Learning Management Systems (LMS) and e-learning authoring tools.
• Exceptional project management and budget oversight capabilities.
• Mastery of Microsoft Office applications and advanced computer skills.
• Superior written and verbal communication abilities.
• Exemplary interpersonal skills and analytical problem-solving capabilities.
• Proven ability to work collaboratively and effectively in a team environment.
• Meticulous attention to detail and superior organizational skills.
• Extensive experience in measuring and analyzing the effectiveness of learning initiatives.
• Demonstrated capacity to adapt to shifting priorities and manage multiple complex projects concurrently.
• Unwavering commitment to continuous learning and industry trend awareness.

Additional Information

In compliance with Indonesian employment laws, this position is only open to Indonesian nationals.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Hospitality

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