Learning Consultant X2

IFG International Financial Group Ltd; Toronto; Hybrid; CAD 83,000 - 124,000; Full time

Job summary

IFG International Financial Group Ltd in Toronto is seeking an experienced Learning Consultant to design and maintain training content, job aids, and process documentation for procurement platforms and processes.

You will develop instructional videos and learning resources, collaborate with stakeholders to capture requirements, and support adoption of procurement systems such as ZIP, Coupa, and Archer.

Qualifications

• 3-5 years of experience creating training materials, job aids, and process docs.
• Strong content development and documentation skills are required.
• MS Office 365 proficiency, especially Word and PowerPoint.
• Experience producing learning materials and user guides with clear storytelling.

Responsibilities

• Develop and maintain training materials, job aids, quick reference guides, and process documentation.
• Create instructional videos and learning resources to support system adoption.
• Develop and maintain Workday Learning content.
• Partner with stakeholders to understand requirements and produce effective learning materials.
• Support learning initiatives for procurement platforms such as ZIP, Coupa, and Archer.
• Review and update documentation as systems/processes change.
• Support change management and user adoption activities.
• Manage content updates using Excel and other tracking tools.
• Track updates and perform reconciliation as needed.
• Collaborate with cross-functional teams across business, operations, and technology.

Skills

Content development

Stakeholder management

Communication skills

MS Office 365

Learning materials creation

Time management

Tools

MS Office 365

Job description

Our client, a leading Canadian financial institution, is looking for an experienced Learning Consultant to support procurement enablement and learning initiatives. The role will focus on developing and maintaining training content, job aids, process documentation, instructional videos, and learning resources for procurement platforms and processes.

Contract: 3 months

Extension: Not anticipated at this time

FTE Conversion: Not anticipated

Location: Toronto - Hybrid, 3 days onsite per week

Schedule: Monday to Friday, 9:00 AM - 5:00 PM

Interview Process: 2 rounds - virtual/in-person

Key Responsibilities

• Develop and maintain training materials, job aids, quick reference guides, and process documentation.
• Create and maintain instructional videos and learning resources to support system and process adoption.
• Develop and maintain Workday Learning courses and content.
• Partner with business stakeholders to understand requirements and create effective learning materials.
• Support learning initiatives related to procurement platforms such as ZIP, Coupa, and Archer.
• Review and update existing documentation based on system and process changes.
• Support change management and user adoption activities.
• Manage and track content updates using Excel and other tracking tools.
• Perform document update tracking, analysis, and reconciliation.
• Work with cross-functional stakeholders across business, operations, and technology teams.

Must-Have Skills

• 3-5 years of experience developing training materials, job aids, and process documentation.
• Strong content development skills.
• Strong MS Office 365 skills, particularly Word and PowerPoint.
• Experience creating learning materials, process documentation, job aids, and user guides.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Nice to Have

• Experience with ZIP, Coupa, or Archer.
• Experience creating Workday Learning courses.
• Experience with Articulate 360 Rise.
• Experience using Power Automate.
• Experience with Agentic AI tools.
• Experience facilitating virtual training sessions.
• Procurement or procurement operations experience.
• Experience supporting change management and user adoption initiatives.