Learning And Development Program Coordinator

Recruit Action inc.; Markham; Hybrid; CAD 41,000 - 48,000; Full time

Job summary

Recruit Action inc. is seeking an organized Learning & Development professional to manage multiple programs from planning through execution.

The role includes invitations, registrations, reminders, LMS usage, and coordinating with leaders, vendors, and participants in a hybrid setup with three days in the office. The ideal candidate has 3+ years coordinating complex programs, strong Excel skills, and experience with LMS, SharePoint, and digital communication tools.

Qualifications

• Minimum 3+ years coordinating complex programs, learning initiatives, or projects involving multiple stakeholders.
• Experience with LMS, SharePoint and digital communication tools.
• Advanced knowledge in Excel.
• Post-secondary education in learning and development or related field.

Responsibilities

• Coordinate and logistics for multiple programs to ensure end-to-end participant experience.
• Send invitations, registrations, reminders using LMS, Outlook.
• Manage all Learning & Development Service Now inquiries and responses.
• Reschedule participants and provide updated instructions.
• Maintain a training calendar to prevent session overlaps.
• Administer psychometric assessments and track progress.
• Provide weekly progress reports and outcomes.
• Update communications for market-specific updates.
• Deliver sessions cost-effectively and coordinate in-person setup.
• Coordinate post-session wrap-up and surveys.
• Attend project team meetings and report status.
• Align with global logistics teams and partner updates.
• Collaborate with Canada and UK partners and external vendors.

Skills

Proactive

Confident communicator

Time management

Detail oriented

Multi-tasking

Flexibility

Collaboration

Education

Post secondary education in adult learning or related field

Tools

Excel

LMS

SharePoint

Outlook

PowerPoint

Job description

Reporting to the Senior Manager, Learning and Development, the ideal candidate is highly organized, confident, and proactive, with the ability to manage multiple programs while building strong relationships with leaders, stakeholders, vendors, and participants. They are comfortable navigating competing priorities and ensuring a seamless learning experience from planning through execution.

What is in it for you:

• Hourly salary of $30/h
• Hourly salary for Incorporated: $35/h
• 12-month contract.
• Day schedule, 37.50 hours per week.
• Hybrid work in a dynamic environment with 3 days in the office

Responsibilities:

• Managing multiple programs through coordination and logistics for a seamless participants end-to-end journey
• Sending out invitations, registration, reminders using LMS, , and Outlook
• Manager all Learning & Development Service Now inquiries and response
• Rescheduling participants when required and providing updated instructions
• Maintain a training calendar to prevent overlap of sessions and scheduling coverage is organized
• Administer all psychometric assessments to participants
• Tracking progress and reporting outcomes on a weekly basis
• Reviewing and update communication to ensure market specific updates have been made.
• Deliver all sessions in a cost-effective manner
• In person session set up and post session wrap up coordination
• Send out learning surveys, psychometrics, data and reporting
• Attend regular project team meetings and provide regular status updates on activities, identifying any issues or challenges.
• Attend global logistic meetings, team meetings and daily huddles, for all updates and alignment to programs to make necessary updates.
• Leverage relationships with key functions to support session delivery both Canada and the UK partners.
• Collaborate with external vendors (Food, hotel, transportation) and work alongside procured suppliers to deliver the event

What you will need to succeed:

• Proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional learning experiences
• Confident communicator who can professionally engage with leaders, executives, vendors and stakeholders at all levels
• Demonstrate sound judgement and can make decisions independently while escalating risks when appropriate
• The ability to react quickly and be flexible to changing demands
• Experience coordinating executive or leadership development programs
• Advance knowledge in Excel
• Proficient in LMS, SharePoint, and digital communication tools
• Strong time management and detail oriented with the ability to multi-task, and managing several programs at a time
• Post secondary education in or equivalent experience in adult learning, event management, marketing, communications, learning and development
• Minimum 3+ years coordinating complex programs, learning initiatives, or projects involving multiple stakeholders and competing priorities