Leader, Quality

Bombardier Transportation GmbH; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 65,000 - 100,000; Full time

Benefits offered by this job

Insurance plans

Retirement savings plan

Employee Assistance Program

Job summary

Bombardier Transportation GmbH is recruiting a capable supervisor to lead day-shift teams of 15–25 unionized workers. You will oversee HR responsibilities, coordinate production support, and drive standardization of key processes across the line.

The role emphasizes budgeting, daily operations planning, and monitoring productivity, quality, and safety metrics. Strong leadership and bilingual English/French communication are essential; ambitious professionals will thrive in a collaborative

Qualifications

• Proven leadership and people-management skills.
• Ability to work with minimal supervision and deliver results under tight schedules.
• Strong organizational, initiative, and problem-solving abilities.
• Excellent communication and leadership capabilities; bilingualism is an asset.

Responsibilities

• Plan, organize, motivate, and supervise 15–25 union employees on day shift.
• Assume HR management responsibilities and coordinate quality support to production teams.
• Document, standardize key processes, and share best practices across the organization.
• Plan daily operations, manage budgets, and ensure product quality and timely delivery.
• Monitor productivity, quality, health and safety metrics; address issues promptly.

Skills

Leadership

Management

Communication

Bilingual EN/FR

Education

Bachelor's degree in engineering or industrial engineering

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

• You will be responsible for planning, organizing, motivating and supervising the activities of a 15 to 25 union employees on the day shift.
• You will assume all the human resources management responsibilities.
• You will have to coordinate quality support to the production teams.
• You will have to identify, do the documentation and standardize the key process to achieve the objectives and share the good practice of the organization.
• Plan and supervise the activities and management of a team of approximately 25 unionized employees.
• Manage the budgets of your group and ensure the quality of the product.
• Plan the daily operations of your sector and follow up on them.
• Report and analyze various indicators related to productivity, quality, health and safety, absenteeism, etc.
• Resolve problems in an efficient and timely manner.
• Maintain communication with other departments for any issues related to your sector.
• Ensure continuous improvement using operational excellence concepts and the problem-solving process.
• Ensure the training of your employees, evaluate their performance and their progress.
• Promote a work environment based on teamwork and open communication.
• Exercise your leadership while respecting the vision and values of Bombardier.
• Coach your team to develop their talent in the organization.

How to thrive in this role?

• You have a bachelor's degree in engineering or industrial engineering, or a college degree combined with several years of experience in the methods and/or quality team, most importantly in quality assurance, project management, problem solving and/or continuous improvement
• You have excellent management skills.
• You have the ability to show good judgment, flexibility, results-oriented, able to work with minimal supervision and comfortable with tight delivery times.
• You have a great sense of initiative and are ready to work with a winning team.
• You have good organizational skills and excellent technical knowledge.
• You have a definite talent for communication and leadership.
• You have the ability to work under pressure and with minimal supervision.
• You have good communication skills in both English and French (bilingualism is an asset)

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.