Lead Server & Shift Leader — Elevate Guest Experience

The Adventure Group; Canada; Presencial; CAD 29.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips included

Discounts

Wellness perks

Employee discounts

Descripción de la vacante

The Adventure Group is seeking a Lead Server / Shift Leader to help run Tapley’s Pub on the floor, support the team, and ensure smooth service. You’ll lead by example, mentor teammates, and keep guests smiling during peak periods.

This hands-on leadership role offers growth within Whistler’s dynamic hospitality group, with a focus on training, guest experience, and building a fun, supportive team culture. Apply to join a team dedicated to excellence and local hospitality.

Formación

• Experience in a serving role with strong floor operations knowledge.
• Strong leadership skills and ability to motivate the team.
• Confident with guest concerns and service recovery.
• Clear communication and feedback delivery.
• Interest in training and developing team members.

Responsabilidades

• Take ownership of the floor and keep service running smoothly.
• Lead by example and keep the team motivated and accountable.
• Support servers with questions and guest concerns during service.
• Coordinate reservations and flow of the restaurant.
• Help plan and lead team trainings.

Conocimientos

Leadership

Team management

Guest service

Communication

Training

Problem solving

People skills

Descripción del empleo

The Adventure Group is seeking a Lead Server / Shift Leader to help run Tapley’s Pub on the floor, support the team, and ensure smooth service. You’ll lead by example, mentor teammates, and keep guests smiling during peak periods.

This hands-on leadership role offers growth within Whistler’s dynamic hospitality group, with a focus on training, guest experience, and building a fun, supportive team culture. Apply to join a team dedicated to excellence and local hospitality.