Taproom Lead: Craft Beer & Guest Experience

Lakesider Brewing Co.; Kelowna; On-site; CAD 48,000 - 56,000; Full time

Benefits offered by this job

Wage + tips

Team environment

Flexible schedule

Discounts on food/beer

Learn brewing process

Career growth

Community volunteering

Job summary

Lakesider Brewing Co. in West Kelowna is seeking a natural leader to guide our hospitality team with energy, creativity, and a genuine passion for guest experiences.

You’ll set the tone for guests and staff alike, lead by example, and keep spirits high during busy shifts. You’ll be responsible for delivering warm, memorable moments that reflect our community focus, coordinating front-of-house operations, training teammates, and partnering with brewing and kitchen colleagues to ensure consistent

Qualifications

• Must have experience leading a hospitality team in a fast-paced setting.
• Strong focus on guest experience and community engagement.
• Serving It Right certification required.

Responsibilities

• Lead by example to set the tone for guests and staff.
• Ensure smooth service flow during busy shifts and maintain high standards.
• Foster teamwork, train staff, and help with scheduling and setup through close.

Skills

Leadership

Hospitality

Teamwork

Guest-first mindset

Customer service

Serving It Right certificate

Job description

Lakesider Brewing Co. in West Kelowna is seeking a natural leader to guide our hospitality team with energy, creativity, and a genuine passion for guest experiences.

You’ll set the tone for guests and staff alike, lead by example, and keep spirits high during busy shifts. You’ll be responsible for delivering warm, memorable moments that reflect our community focus, coordinating front-of-house operations, training teammates, and partnering with brewing and kitchen colleagues to ensure consistent