Lead Investor Relations Supervisor - Hedge Funds

The Citco Group Limited; Toronto; Hybrid; CAD 74,000 - 86,000; Full time

Benefits offered by this job

Benefits package

Training and education support

Flexible working arrangements

Job summary

Citco in Toronto, ON, is seeking a Supervisor for Investor Relations (Hedge Funds) to lead the team, supervise staff, and ensure accurate NAVs and reconciliations. The role combines client reporting, process improvement, and monitoring of investor transactions with a focus on compliance.

The position is full-time and hybrid, located at 20 Toronto Street, with responsibilities spanning staff development, reporting automation, and maintaining SLAs while delivering superior service to investors and

Qualifications

• Post-secondary education is required.
• 2-5 years’ experience in Financial Services, preferably Hedge Fund Administration and/or Client Service with exposure to accounting and performance reporting.
• Experience managing and training staff/people leadership.
• Knowledge of compliance and regulatory issues including KYC/AML.
• Strong client relationship skills and attention to detail.

Responsibilities

• Supervise work performed by Investor Relations and Senior Investor Relations Specialists.
• Participate in staff development plans with the Account Manager.
• Review trade packs, statements and NAVs.
• Monitor investor transactions and ensure documentation is complete.
• Review and approve cash receipts and payments.
• Develop and review client reporting; liaise with IT to automate reporting.
• Review investor and client correspondence.
• Maintain controls; contribute to management reports.
• Develop and monitor Service Level Agreements.
• Provide excellent service to investors and clients and support the team.
• Take a leadership role as a subject matter expert for the department.
• Stay updated on regulatory/compliance environment affecting services.

Skills

Superior written and verbal comms

Client relationship skills

Attention to detail

Multi-tasking and project management

Independent working style

Education

Post-secondary education

Tools

Microsoft Office Suite

Outlook

Job description

Citco in Toronto, ON, is seeking a Supervisor for Investor Relations (Hedge Funds) to lead the team, supervise staff, and ensure accurate NAVs and reconciliations. The role combines client reporting, process improvement, and monitoring of investor transactions with a focus on compliance.

The position is full-time and hybrid, located at 20 Toronto Street, with responsibilities spanning staff development, reporting automation, and maintaining SLAs while delivering superior service to investors and