Lead Hand

Ryerson; Winnipeg; On-site; CAD 45,000 - 65,000; Full time

Job summary

Ryerson is seeking a Lead Hand at our Winnipeg, MB location to guide warehouse operatives under the direction of the Operations Manager and Supervisor. The role emphasizes safety, efficiency, and leadership in order filling, shipping, and stock control.

You will work Monday to Friday, 7:00am–3:30pm, with responsibility for coordinating staff, mentoring new hires, and ensuring safe and compliant operations. Metals industry experience is preferred, with SAP familiarity considered an asset.

Qualifications

• 3–5 years of experience in a warehouse setting; metals industry preferred.
• Supervisory experience is an asset.
• Training certifications for forklift operations, crane operations, and First Aid/CPR are preferred.
• Demonstrated verbal, written and interpersonal skills.

Responsibilities

• Coordinate work to assigned staff as per directives of the Warehouse Supervisor or Operations Manager.
• Train, motivate and mentor staff in order picking, shipping, receiving and stock control.
• Monitor staff compliance with company policies and safety practices.
• Plan and coordinate loading/unloading and vehicle movements for efficiency.
• Create load plans in SAP and manage receiving updates.
• Ensure equipment pre-shift inspections are completed.
• Collaborate with sales and admin to resolve orders, quality and inventory issues.
• Coordinate third-party trucks and couriers for pickups and deliveries.

Skills

Supervisory experience

Forklift operations

First Aid/CPR

Verbal and written communication

MS Office familiarity

Tools

SAP

Job description

Requisition ID3340-Posted10/15/2026-Operations-Canada-Full-time

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As a Lead Hand at Ryerson, you will be responsible for providing direction to warehouse operatives as well as carrying out assigned duties under the supervision of the Operations Manager and Operations Supervisor. In addition, this role is required to lead by example by adhering to and enforcing safety protocols.

This position will work out of our Hervo St branch in Winnipeg, MB.

Shift: Monday through Friday 7:00am - 3:30pm

Roles and Responsibilities

• Coordinates work to assigned staff as per directives of the Warehouse Supervisor or Operations Manager.
• Trains, motivates and mentors' new staff in all activities related to order filling, shipping, receiving and stock control.
• Monitors warehouse staff to ensure employees are following company policies and safe work practices.
• Ensures drivers and trucks are operated efficiently through proper planning.
• Creates load plans in SAP as well as other receiving updates
• Ensures pre-shift inspections for all equipment in area of responsibility are completed.
• Liaises with sales and administrative departments to troubleshoot orders, quality, and inventory issues.
• Coordination of 3rd party trucks and couriers for pick-ups and deliveries.
• Performs all work with adherence to health, safety and environmental practices and maintains good housekeeping standards in the work area.
• Loading/unloading of trucks for interbranch and customer deliveries.
• Other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• 3 – 5 years of experience in a warehouse setting (metals industry experience preferred).
• Supervisory experience considered an asset.
• Training certifications preferred in forklift operations, crane operations and First Aid/CPR.
• Demonstrated verbal, written and interpersonal skills
• Ability to independently problem solve issues
• Mechanical aptitude and experience operating machinery.
• Ability to maintain attention to detail.
• Working knowledge of MS Office applications (Outlook, Word, Excel); SAP experience is an asset.

Ryerson Canada is an Equal Opportunity Employer. We are committed to representing the diverse communities we serve. That's why we encourage applications from visible minorities, aboriginal people, women, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.