Operations - Warehouse Operations Supervisor I

Canada Cartage Group; Winnipeg; Sur place; CAD 60 000 - 80 000; Plein temps

Résumé du poste

Canada Cartage Group in Winnipeg is seeking a Warehouse Operations Supervisor responsible for safety, efficiency, quality, productivity, and inventory accuracy, leading warehouse team members and supporting proactive operational plans for receiving, warehousing, inventory control, and shipping.

The role emphasizes coaching staff on WMS, enforcing SOPs, running labour planning reports, and achieving KPIs for customers and internal stakeholders while maintaining a safe, productive work

Qualifications

• 1-2 years of relevant warehouse experience.
• Experience in a supervisory or team lead capacity.
• High school diploma.
• Experience on counterbalance and end-rider power jacks.
• Strong computer and keyboarding skills.
• Proficient with Microsoft Office, including Excel.

Responsabilités

• Lead employee management and development for warehouse team members.
• Engage employment agency regarding temporary labour.
• Train and coach employees on WMS systems and act as a subject matter expert.
• Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account.
• Help drive goals, targets, productivity, and performance standards.
• Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility.
• Act as the first point of contact for customer concerns and provide exemplary customer service.
• Ensure KPIs are achieved for customers and internal stakeholders.
• Ensure employees are trained and aware of all standard operating procedures and best practices.
• Run various operational reports, including labour planning for the team.
• Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes.
• Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures.
• Create a positive, productive, and safe working environment.

Connaissances

Leadership

WMS systems

Excel

Communication

Problem solving

Analytical skills

Team management

Customer focus

Health & safety

Inventory control

Formation

High school diploma

Outils

MS Office

Power jacks

Counterbalance forklift

Description du poste

Warehouse Operations Supervisor

Position Summary

The Warehouse Operations Supervisor is responsible for achieving company objectives related to safety, efficiency, quality, productivity, and inventory accuracy. This role is focused on leading warehouse team members and supporting proactive operational plans related to receiving, warehousing, inventory control, and shipping product in a manner consistent with company service and cost objectives.

Location: Winnipeg, Manitoba

Schedule: Monday to Friday: 10:00am start time (to be confirmed)

What you will do

• Lead employee management and development for warehouse team members
• Engage employment agency regarding temporary labour
• Train and coach employees on WMS systems and act as a subject matter expert
• Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account
• Help drive goals, targets, productivity, and performance standards
• Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility
• Act as the first point of contact for customer concerns and provide exemplary customer service
• Ensure KPIs are achieved for customers and internal stakeholders
• Ensure employees are trained and aware of all standard operating procedures and best practices
• Run various operational reports, including labour planning for the team
• Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes
• Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures
• Create a positive, productive, and safe working environment

What You’ll Bring

• 1-2 years of relevant warehouse experience
• Previous experience in a supervisory or team lead capacity
• High school diploma
• Previous experience on counterbalance and end-rider power jacks
• Strong computer and keyboarding skills
• Proficient with Microsoft Office, including Excel

Along with the following Skills & Competencies:

• Excellent verbal and written communication skills
• Strong leadership skills
• Good interpersonal skills and previous experience managing a team
• Customer-centric approach and the ability to manage high client expectations
• Experience working in a fast paced, evolving environment
• Ability to handle high volumes, multiple priorities, and competing tasks
• Good analytical and problem-solving skills
• Demonstrated ability to work independently, take initiative
• Familiarity with warehouse operations including shipping, receiving, and material handling
• Experience with WMS systems
• Knowledge of health & safety regulations and best practices
• Safety related experience specific to MHE, an asset
• Experience working in a unionized environment is an asset