Lead Customer Project Support Engineer

Alten; Markham; On-site; CAD 100,000 - 110,000; Full time

Benefits offered by this job

Collective insurance

4 weeks vacation starting from year 1

Corporate discounts

Job summary

ALTEN Canada is seeking an experienced Electrical Engineer to design protection and control panels for data center and nuclear projects. You will interpret complex diagrams, discuss technical requirements with clients, and coordinate with drafting teams to finalize drawings.

The role requires a bachelor's degree in Electrical Engineering and at least 5 years in protection/control design, with strong relay knowledge and clear customer communication. Travel within North America is expected.

Qualifications

• BS in Electrical Engineering is required.
• Minimum 5 years experience in protection and control panel design.
• Strong knowledge of protection relays and their applications.
• Ability to review and interpret multiple electrical diagrams.

Responsibilities

• Review customer specifications and existing protection and control panel designs.
• Analyze and interpret single-line diagrams, schematics, wiring diagrams, control diagrams, and power diagrams.
• Discuss technical requirements and design changes with customers.
• Provide detailed markups and communicate revisions to drafting teams.
• Validate updated drawings and ensure requested changes are implemented.
• Support customer approval through technical reviews and design revisions.
• Coordinate activities between customers, engineering, manufacturing, purchasing, and offshore drafting teams.

Skills

Protection relays

Schematic interpretation

Customer communication

Independent work

Education

Bachelor's degree in Electrical Engineering

Tools

SCADA systems

Test equipment

Job description

In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000 employees, we are trusted by industry leaders worldwide to deliver pioneering solutions and drive technical excellence.

ALTEN CANADA, a proud subsidiary of ALTEN headquartered in France, is dedicated to serving the Canadian market. With offices in Montreal and Toronto, we combine global expertise with local insight to accelerate innovation across Canada.

At ALTEN CANADA, our consultants thrive on solving complex, highly technical challenges across diverse industries. From Life Sciences to Energy, Automation to Manufacturing, Aviation, Defense. Automotive, Rail and Transportation to Information Systems and Telecommunications, our unwavering commitment to excellence shaping the future of technology and industry.

Context of the project: The successful candidate will initially support two projects involving the design and supply of protection and control panels. One is for data center and the other if for Nuclear.

Day-to-Day Responsibilities

• Review customer specifications and existing protection and control panel designs.
• Analyze and interpret single-line diagrams, schematics, wiring diagrams, control diagrams, and power diagrams.
• Discuss technical requirements, design changes, and engineering decisions directly with customers.
• Review drawings, provide detailed technical markups, and communicate revisions to the drafting team.
• Validate updated drawings and ensure customer-requested changes have been correctly implemented.
• Support the customer approval process through technical reviews and design revisions.
• Coordinate activities between customers, engineering, manufacturing, purchasing, and offshore drafting teams.
• Identify required components and support bill-of-material updates.
• Assist with adapting standard testing procedures to project-specific requirements.
• Escalate technical, drafting, or schedule-related risks as needed.
• Support future projects from specification review through design development and customer engagement.

Qualifications

• Bachelor's degree in Electrical Engineering.
• Minimum 5 years of experience in protection and control panel design.
• Strong understanding of protection relays and their application within electrical protection and control systems.
• Ability to review and interpret schematic, wiring, control, single-line, and power diagrams.
• Experience creating clear and technically accurate drawing markups for drafting teams.
• Strong customer-facing communication skills with the ability to discuss technical topics confidently.
• Ability to work independently, review designs critically, and drive solutions to completion.

Assets:

• Experience with protection relays from various manufacturers.
• Experience in turnkey protection and control projects.
• Knowledge of relay testing practices, test equipment, and test procedure development.
• Familiarity with SCADA, substation automation, communications, metering, and system integration.
• Knowledge of CSA, UL 508, and other applicable panel design standards.
• Experience working with offshore engineering or drafting teams.
• Ability to travel within North America when required.

Why Join Us?

ALTEN Canada fosters a dynamic, collaborative work environment where every team member is empowered to reach their full potential. We are deeply committed to investing in our people by offering meaningful experiences and supporting continuous learning, growth, and career development

As part of our dedication to employee well-being, we provide a competitive and comprehensive benefits package that includes:

• Collective insurance and group retirement savings plans
• 4 weeks of vacation starting from year one
• Corporate discounts and team-building activities

At ALTEN Canada, your skills are celebrated, your ambitions supported, and your growth continuously nurtured. Join us and discover the difference of working with a company that values innovation, collaboration, and excellence, where endless possibilities await.

ALTEN CANADA is committed to promoting diversity, equity, and inclusion. We strive to provide a work environment where every individual feels welcomed, valued, and respected, allowing them to thrive to their full potential. This includes our dedication to offer accessibility measures to those who require them. Should you require any accommodation during our recruitment process, please reach out to us.

Alten uses artificial intelligence tools to support certain administrative aspects of the recruitment process, such as interview note-taking and résumé formatting. These tools do not make hiring decisions. Candidate consent is always obtained prior to use.

In accordance with our compensation practices, ALTEN is providing the salary range associated with this opportunity. Final compensation will be determined after considering several factors, including professional experience, skill set, educational background, certifications, and geographic market conditions. The current target salary range for this role is $100,000 – $110,000 per year.

This job posting corresponds to an active and immediate vacancy currently open with one of Alten's clients.