Lead Bartender & Shift Supervisor – F&B Operations

Grey Eagle Resort & Casino; Calgary; On-site; CAD 55,000 - 70,000; Full time

Job summary

Grey Eagle Resort & Casino in Calgary, Alberta, seeks a hands-on Supervisor to manage all departmental operations during a shift under the Director of Food and Beverage. The role emphasizes priorities, quality, teamwork, and safety in a fast-paced hospitality environment.

The ideal candidate has 2–3 years in a lead role in food & beverage, strong leadership and customer service skills, POS/inventory/cost controls, and proficiency with MS Office.

Qualifications

• 2–3 years experience in a lead or supervisory role in F&B operations
• ProServe Alberta certification required
• Experience with POS programming, inventory control and beverage cost practices
• Training in Microsoft Office suite (Outlook Express, PowerPoint, Word, Excel) is an asset

Responsibilities

• Supervise shift operations under the Director of Food and Beverage
• Establish priorities and ensure work quality
• Coordinate activities of on-shift staff
• Uphold safety standards and safe work practices
• Maintain clear, accurate reporting and teamwork

Skills

Interpersonal skills

Leadership

Customer service

Communication

Teamwork

Calm under pressure

Education

Alberta ProServe certification

Tools

Outlook Express

PowerPoint

Microsoft Word

Microsoft Excel

Job description

Grey Eagle Resort & Casino in Calgary, Alberta, seeks a hands-on Supervisor to manage all departmental operations during a shift under the Director of Food and Beverage. The role emphasizes priorities, quality, teamwork, and safety in a fast-paced hospitality environment.

The ideal candidate has 2–3 years in a lead role in food & beverage, strong leadership and customer service skills, POS/inventory/cost controls, and proficiency with MS Office.