Laboratory Assistant- Clerk

Canadian Blood Services; Vancouver; On-site; CAD 3,857,000 - 4,408,000; Full time

Benefits offered by this job

Paid vacation

Health benefits

Wellness program

Employee discounts

Job summary

Canadian Blood Services is seeking a Regular Full Time Laboratory Assistant - Clerk to join our West Supply Chain Operations team. In this role you will perform para-technical functions in the Laboratory and may rotate duties across the center.

You will be the Blood Order desk administrator in the mornings and coordinate data entries in eProgesa and SAP. Responsibilities include filing, ordering supplies, managing staff leave data, reviewing hospital feedback, and preparing reports, with a

Qualifications

• High school diploma or equivalent.
• Strong multi-tasking skills, work ethic and ability to follow instructions precisely.
• Ability to communicate effectively with internal staff and external stakeholders in an effective and professional manner.
• Ability work with others in a multidisciplinary team environment, as well as independently with minimum supervision.
• Ability to work variable shifts including days, evenings, nights and weekends.
• Physical ability to perform duties of the position (stoop, kneel, crouch, lift and carry boxes/cartons) and lifting up to 50lbs.

Responsibilities

• Acts as the Blood Order desk administrator in the mornings, during break coverage for Distribution Lab Assistants, or the entire shift depending on the needs of the operation
• Blood order desk coordination includes, but is not limited to: receiving blood orders by fax, or online and processing them, setting up delivery transportation, eProgesa and SAP data entries and document creation, communication with hospitals in response to any questions or order follow-up
• Sets up and maintains the filing system by filing new material for such documents as correspondence and production records
• Places orders for stationary items and department supplies as needed or directed
• Manages the clerical and data entry related to staff leave requests, approvals and associated digital calendar entries
• Reviews hospital customer feedback, deviation investigation data on EtQ, drafts and submits official letter responses to the hospital contacts in collaborations with the HLS and Distribution Supervisor
• Coordinates with Logistics Warehouse or Dispatch with regards to supplies or hospital deliveries as needed
• Oversees the administrative organizing of all hemophilia patient orders
• Prepares reports as directed
• If the Technologist requestsassistance, may receive medical recall and inventory retrieval documents. According to established procedure, accesses files using eProgesa, calls and faxes hospital customers, documenting action taken and ensuring timelines for response are met

Skills

Multi-tasking

Communication

Teamwork

Shift flexibility

Attention to instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Employment status: Regular full-time

Possible schedule/FTE:1.0
Position's anticipated start date:2026-09-21
Number of positions available:1

Classification: HEU 180

Salary/Rate of pay: $29.52 (SD15)

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular Full Time Laboratory Assistant - Clerk to join our dynamic Supply Chain Operations West team.

In this role you will be responsible for para technical functions of the Laboratory and may be assigned any of the duties and responsibilities listed below. Depending on the size of the Centre, complete rotation of duties may not be practical. You will adhere to all current operating procedure, practices good judgment in the performance of job responsibilities and promote Centre objectives through good interpersonal skills.

• Acts as the Blood Order desk administrator in the mornings, during break coverage for Distribution Lab Assistants, or the entire shift depending on the needs of the operation


• Blood order desk coordination includes, but is not limited to: receiving blood orders by fax, or online and processing them, setting up delivery transportation, eProgesa and SAP data entries and document creation, communication with hospitals in response to any questions or order follow-up


• Sets up and maintains the filing system by filing new material for such documents as correspondence and production records


• Places orders for stationary items and department supplies as needed or directed


• Manages the clerical and data entry related to staff leave requests, approvals and associated digital calendar entries


• Reviews hospital customer feedback, deviation investigation data on EtQ, drafts and submits official letter responses to the hospital contacts in collaborations with the HLS and Distribution Supervisor


• Coordinates with Logistics Warehouse or Dispatch with regards to supplies or hospital deliveries as needed


• Oversees the administrative organizing of all hemophilia patient orders


• Prepares reports as directed


• If the Technologist requestsassistance, may receive medical recall and inventory retrieval documents. According to established procedure, accesses files using eProgesa, calls and faxes hospital customers, documenting action taken and ensuring timelines for response are met

Desired education and skills

• High school diploma or equivalent


• Strong multi-tasking skills, work ethic and ability to follow instructions precisely


• Ability to communicate effectively with internal staff and external stakeholders in an effective and professional manner


• Ability work with others in a multidisciplinary team environment, as well as independently with minimum supervision


• Ability to work variable shifts including days, evenings, nights and weekends


• Physical ability to perform duties of the position (stoop, kneel, crouch, lift and carry boxes/cartons) and lifting up to 50lbs

What we offer you

• Paid vacation


• Comprehensive group health, dental and vision benefits for you and your family.


• Premiums paid according to the collective agreement.


• Employee discounts, wellness program, professional resources.

What you can expect

Works Monday to Friday from 06:00 to 14:00.

• Physical requirements for the role include the ability to lift weight up to 10 kg (22 lbs).

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.