Key Holder: Retail Games & Puzzles Specialist

Mind Games; Oshawa; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Casual dress

Growth opportunities

Fun, creative environment

Job summary

Mind Games in Oshawa is seeking a reliable Key Holder to help run the store, welcome customers, assist with product recommendations, and keep the shop welcoming and organized.

You will participate in opening and closing procedures, operate the POS, manage stock, and support sales goals while delivering outstanding service to every guest.

Pay rate is $18.20 per hour. This is a replacement position offering employee discounts, casual dress, and growth opportunities in a creative retail environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in sales, customer service, or retail.
• Exceptional customer service and interpersonal skills.
• Ability to multitask, manage priorities, and meet deadlines in a fast-paced environment.
• Dependable, responsible, and able to take ownership of store operations when entrusted with key-holder duties.

Responsibilities

• Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.
• Operate the POS system, accurately process payments, and issue receipts.
• Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.
• Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.
• Lead by example in delivering outstanding customer service and a positive attitude to support the team.

Skills

Customer service

Sales experience

Reliability

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Mind Games in Oshawa is seeking a reliable Key Holder to help run the store, welcome customers, assist with product recommendations, and keep the shop welcoming and organized.

You will participate in opening and closing procedures, operate the POS, manage stock, and support sales goals while delivering outstanding service to every guest.

Pay rate is $18.20 per hour. This is a replacement position offering employee discounts, casual dress, and growth opportunities in a creative retail environment.